OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
388 results found
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All insurance aging report with just total of claim, not each SINGLE line item
All insurance aging report with just total of claim, not each SINGLE line item
4 votesCan you give me a little more information on the report you’re running in this scenario?
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Pre-Registration Documents
The documents section of a pre-registration table should have the same basic folders that the registrered patients do. Our clinical team is always complaining that documents are scattered once the patient is registered and the front desk often does not have time to re-organize after the fact. Would be smartest to put documents in the correct folder right away.
3 votesThanks for the suggestion.
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Pre-Reg table - Inactivate
There needs to be a way to indicate that a patient that was referred and added to the pre-registration table no longer needs to be scheduled or is "inactive". It is important not to delete records incase a referring doctor calls, but we also do not want these patients that have moved or are not interested to continue receiving follow up calls. Adding an option in the "Needs to be seen" drop down list would be helpful
3 votesThanks for the request.
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pre registration
A Pre-Registration report based that can be sorted by the request doctor # . There isnt a report that shows me which patients haven't scheduled consultations yet and it is ideal to search based on requested doctors since each doctor has different schedule openings etc.
2 votesThanks for the feedback.
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Average Production By Location
Please add to the Production Reports an option for average production, by location, for a specific time period. We're unable to locate one, and have checked with support as well.
1 voteWhat kind of average are you looking for? Daily? Weekly?
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Virtual Scan Form Pop Up for current and past days.
Virtual Scan pop-up only shows on the current day. Reports now only available to search for appointments that did not have a Ledger posting, but we are unable to check for past Pending or Routed forms that were meant for a patient’s Treatment Plan. It would be helpful to click on past days in the Appointment Book and still have Pop-ups showing any Pending or Routed forms, which have not been posted yet, whether intended for the Ledger or Treatment Plan.
1 voteThanks for the request.
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1 vote
This does not occur on my end, I highly recommend you contact our support team to see if they can figure this out.
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Needs to be more simplified with less clicks that are unneccessary.
Too slow. Too many clicks. Needs to be more straightforward and simplified.
1 voteThanks for the feedback.
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Mac OSX Version of OMS Vision
Release an Apple Mac version of OMS Vision.
1 voteThere are no current plans to support Apple products.
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Group Practices
Re: entering referrers when they are group practice members
Would like the similar options for group practices as for individual referrers. In our area, more and more physicians and dentists are joining groups. Patients sometimes do not know the name of the referrer they see. These patients may be new to the practice, don’t care, or see a different dentist in the group most times. We do set up the groups but the data is not usable from a practical standpoint. We work around it manually but it would be a time saver and assist us in our practice marketing.…1 voteIn what ways is the data unusable from a practical standpoint? How would you see something like this working?
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Treatment plan to Virtual Scan Form
We want to be able to export the treatment plan into a virtual scan form w/out having to do an encounter form.
1 voteWouldn’t it be easier to complete the appointment with the Treatment Plan attached? Is there a reason it’s important to do this step using the Virtual Scan Form?
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payment plans/epayments
When running payment plans, it would be helpful if you can print the epayment report of accounts that were processed or declined (and why they didn't process). At this point you must leave that tiny window open and click on each patient to find this issue.
1 voteThanks for the request.
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1 vote
Can you elaborate on this for me a bit?
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Archiving Process
Within the ‘General’ tab there is a check box to make a patient inactive ‘Inactive Patient’.
I would recommend when the uses selects this function the documents in that patients ‘documents’ center be zipped up to one file. Old files will be removed so only the recently zip file will remain in its place.If a user needs to activate that patient again (by removing the check in the ‘inactive patient’ check box), the zip file will automatically unzip the file to its original location and the user will see all the documents in the document center. The same process…
3 votesWe appreciate the feedback.
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Medical Claims; additional fields
We need to have more options available to add other information to medical claims. Medicare requires a Referring and an Ordering provider on claims for images. With OMS Vision, we can only add one and have to stop the claim within our clearinghouse to add the other information. We also need to be able to add information in field 22 for any adjusted claims, corrected claims, etc. This is becoming more frequent with a lot of our medical carriers. AND they will no longer accept paper claims for any adjustments or corrections. This has to be done electronically. You have…
2 votesThanks for letting us know about this, If you can provide us with a rejected (and HIPAA redacted) claim from a carrier that documents this, it would go a long way toward expediting this process.
Outside of that, can you give us some examples of specific insurance companies that are requiring this information?
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appointment comments
Currently in the patient information center, there is an appointment tab, which will show you upcoming appointments, with the appointment comments.
When doing chart preps, office pulls up the the appointment tab and would like to click on "comments" and add in that a document has been received (things like xrays, H&P, INR, path, lab case, etc.).Currently this field is read only.
CID 274135
6 votes -
billing screen adjustments
When using an adjustment from the billing screen, they do not tie to a code, which affects the ledger summary options, which in turn affects the ability to audit account ledgers down the road. Would like this option updated to reflect adjustments tied to codes.
CID 2741351 vote -
receipt options
Office currently posts the charges, then does a separate transaction with the payment, so that the payment shows on it's own line on the ledger. Therefore, to get a receipt that shows both the charges and the payment, you have to go back to the ledger and choose to reprint receipt.
Would be nice when posting the payment if you had the option of printing either a transaction receipt (payment only) or a DOS receipt (all items for that date of service). This would solve the issue of having to go back and reprint the receipt (too many extra clicks).
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5 votes -
treatment plan note
Currently in the patient information center, there is an option for special notes, which can be added to things like receipts, claims, statements, appointments.
Would like an option to have something add to the notes in a treatment plan as well.
CID 2741355 votes -
implant tracker
There is a preference setting for when to warn if an implant is about to expire. It currently lets you put from 1 to 99. Would like the option to set to 0 to turn off, like in other preferences.
CID 2741351 vote
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