OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
16 results found
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Ability to choose CPT or CDT when submitting a claim
When submitting or resubmitting a claim, the ability to choose the CPT or CDT code for that claim.
We have a medical carrier that wants dental codes for certain things and medical codes for others. Currently we have to go into the insurance profile and change it back and forth between CPT and CDT to get the claim correct.
If we had a check box on the submission/resubmission window, this would simplify this process a lot!
15 votesThank you for the feedback.
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Color codes for claims in process awaiting payment for 2ndry and tertiary
If outstanding claims could have colors, not just primary insurance, for secondary and tertiary insurance claims to show that payment is not received
4 votesThanks for the feedback.
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DIAGNOSIS CODES / SORT
An option to sort the Dx codes by recent codes, most used, etc would definitely be a great feature, so when you are posting, the most currently used codes are first in the list. Give the user 2 options to use- Sort by code and/or sort by most used
4 votesThanks for the suggestion.
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claims attachments
Would like an indicator letting us know if there is an attachment required for a claim to be sent.
Currently you can only do this when using UCR groups and running a report prior to doing the claim. Too time consuming.
A pop up or indicator in the claims batch window would be helpful.
3 votesThanks for the suggestion.
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2 votes
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REFERRING PROVIDER
It would be extremely helpful if OMS Vision would default to the "Referred By" provider as the Referring Provider I Box 17 of the CMS form. The default is BLANK. So for every medical claim form, you have to physically set it and when posting charges, this is not an area that you access without having to stop the process. IT only makes SENSE to have this spot default to the Referrer & taxonomy (as is required) on medical claims. If it is anything different THEN go back and change it.
2 votes -
View NEA # without having to go to eCentral and search for claim
View NEA # without having to go to eCentral and search for claim
2 votesThanks for the feedback.
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Medical Claims; additional fields
We need to have more options available to add other information to medical claims. Medicare requires a Referring and an Ordering provider on claims for images. With OMS Vision, we can only add one and have to stop the claim within our clearinghouse to add the other information. We also need to be able to add information in field 22 for any adjusted claims, corrected claims, etc. This is becoming more frequent with a lot of our medical carriers. AND they will no longer accept paper claims for any adjustments or corrections. This has to be done electronically. You have…
2 votesThanks for letting us know about this, If you can provide us with a rejected (and HIPAA redacted) claim from a carrier that documents this, it would go a long way toward expediting this process.
Outside of that, can you give us some examples of specific insurance companies that are requiring this information?
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Prevent dual insurance claims being sent to the secondary carrier before the first carrier
We often find that the software is sending claims to the secondary carrier before the first carrier. To prevent this, we have to be aware if there are two carriers, terminate the 2nd to send the claim through to the 1st, then re-enter the 2nd carrier to print up the COB form. Very time consuming. If we do not follow these steps, patients get annoyed that we have "done it wrong" and claims are delayed because the claim for the 2nd carrier is denied as they know it should be paid by the other carrier first. I can provide examples…
2 votesIt’s been a month since our last contact, i’m closing this idea due to inactivity – If you have the information we requested and wish to provide it, I’ll re-open the idea.
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CMS FORM
Currently our CMS forms are all set to "CMS 1500 Medical Form" (black form) which is the setting needed to file electronically. Occasionally we need to resubmit something on a "Red" CMS form. This cannot be done without going into the Insurance profile, changing the form, and printing the claim. THEN you have to remember to go back in to the insurance setup and change the form setting back to the correct form. It would be a great option to have the choice to refile/reprint on a red form from the resubmit screen without having to change anything in the…
2 votesThanks for the suggestion.
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Dental Eligibility & Benefits
OMS Vision really needs a module to check insurance eligibility & benefits for dental carriers (and medical)
2 votesThanks for the request.
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Would be super awesome if my routed forms would roll over to the next day etc & not disappear so I have to search for them & change DOS etc
The routed claims in the virtual scan forms console should remain there until posted
2 votesWhy are they being left open overnight? What is the workflow involved in this process?
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Having the 2024 ADA claim form available now. It's not acceptable that this is not available, certain ins companies are requiring it.
Having the 2024 ADA claim form available on 1/1/2024. It's not acceptable that this is not available, certain ins companies are requiring it. We pay $1000's in support for a specialty product, this is a joke. When calling today i was told there is not even a release date yet.
1 vote -
Need our software to print the TAR CLAIM FORM DC-217 State of California Medi-Cal Dental form
Our office is now a provider for the state of California Denti-Cal division of the State Funded Medi-Cal program. We must be able to submit preauthorizations on the provided form from California The TAR Claim form is DC-217. If we cannot use the software we must write these out longhand.....PLEASE HELP
1 vote -
Allow electronic coordination of benefits
Other Canadian software providers allow electronic coordination of benefits when 2 insurance companies are involved. www.cda-adc.ca/carriers have a list of processors that support the "COB Claim 07 transaction". This Claim 07 transaction must be enabled by our practice management software for the carriers that support it. This would give us faster turn around times on the secondary claims, less paperwork.
1 voteThanks for the feedback.
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RVU
In the Master Fee schedule table, there is an option to add RVU (relative value units). The higher the RVU, the higher the allowed amount and reimbursement for a doctor. OMS vision should have the ability to organize treatment plans by RVU's. This would maximize the reimbursement that doctors would received.
0 votes
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