OMS Vision

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  1. Re-Design the Receipt

    Our patient's get so confused by the reciept. Where Total would normally be, is where the Estimated Insurance Benefits remaining is. It would look better if the total balance on the account is at the bottom. The Estimated Insurance Max remaining should be towards the top. The charges, payments, and adjustments are fine in the middle.

    101 votes
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    Needs Clarification  ·  15 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. SCOMSA - I would like to see spell check

    I would like to see spell check in all notes and narritive fields where you can free type.

    80 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. when you chose the reason for denial from ins. it would be nice if it could show up on the statetment also

    If a pt. sees why it's denied it will save on phone calls to our office - with an explanation for the pt.

    41 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. 37 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Would like the option to add a guarantor for minor patients when in Pre-Registration.

    Would like the option to add a guarantor for minor patients when in Pre-Registration.

    36 votes
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    1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add a Referral and x-ray received section on the Make Appointment page that will appear on the appointment block.

    Our office would like to see a section on the Make Appointment page where you can indicate whether you have received a referral and x-ray from the referring doctor. Then we would like to see something as simple as and "R" and an"X" to carryover to the appointment block where you can see that you have received them withour asking someone or going all the way into the file. We currently add it in after the Service code, but sometimes there's not enough room.

    32 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Medical Claim Form

    If a CPT code is performed multiple times, we should be able to reflect that on the CMS 1500 form. We should be able to list one procedure (CPT 21248 or CDT 6010) on the medical claim form (line 24D), the number of times it was done (line 24G), and the charges should be a multiple of the two (line 24F). I've made several calls and have been told this is the way the system was developed and that it is a programming issue.If a medical carrier pays the 1st line at 100 percent for an operation, and each subsequent…

    31 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Letters to dentists

    It would be nice if when we are sending a letter we could pick referral or general dentist. A lot of time the referral is not who we want to sent the letter to. The referral could be another specialist or a friend. I know we can make different letters to each but that's a ton of duplicate work.

    27 votes
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    Researching  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Edit Treatment Plan Disclaimer

    The current disclaimer only has the ability for 1000 characters - we would like to see that be increased.

    24 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. MOFS - ABILITY TO REALLOCATE MONEY

    Would like the ability to reallocate the money to correct procedures without having to delete and re-enter the procedures. We're a larger DSO office, with different people posting the charges, the payments and the insurance EOBs....so it is often an issue with us.

    21 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. MORE training and webinars. PLEASE!

    The website says the next expert series will be held in spring of 2017. That is quickly approaching and no dates are posted.

    21 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Insurance maximums for specific procedures or procedure categories.

    Starting to see profiles where the max does not apply to preventative procedures, only basic and above.

    21 votes
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    5 comments  ·  Patient Information Center  ·  Flag idea as inappropriate…  ·  Admin →
  13. Referrring Doctor's Phone #s

    In the comment section of appointments, OMSVision pastes the referring doctor's main office phone number only, despite selecting the referring doctor's second or third location in pre-registration. We often hover over an appointment and call the referring doctor to request a radiograph. It would be very useful if OMSVision displayed the phone number belonging to the correct office. Several of our referring doctors have multiple locations, so we appreciate the ability to store and retrieve the various phone numbers accurately.

    20 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. modifier on medical claim form

    It would be nice if we could have more than one modifier on a medical claim form

    19 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create report that gives monthly production & collection and adjustments separtely

    Create a report that is similar to real collections but collections & adjustments are separate so we know how much was collected per month. Make up the report so that we check for a year

    18 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. TOOTH SELECTOR IS OUTDATED, PER ADA

    In 2012, the ADA did away w/the tooth/quad# codes: UR, UL, LR, LL, UA & LA. These lettered codes have been replaced with number codes and that’s the reason many of our claims are rejected. OMSVision needs to be updated in order to comply w/ADA and HIPAA standards.

    16 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is a preference setting, the 7th checkbox down on the right hand side under “Insurance Defaults”, it’s called “Use HIPAA numeric quadrant codes on ADA Claims”

    If you have difficulty finding the preference setting, please contact our support team.

  17. work on entering in insurance payments/denial

    sometimes a patient has 25 teeth out and we get an insurance check and they only pay the first 3 teeth and then the plan is maxed out. We then click on "denied" on all the remaining teeth and have to go tooth by tooth to explain why we marked denied (exp: maxed out/no inquiry). it would be nice if you could enter in the reason code one time and them click on an option for apply to all denied charges so it would save some time.

    16 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Treatment plan status change

    Currently if you want to change the status on a phase within the treatment plan, you have to do it line by line. This can be a lengthy process if you have a large treatment plan.

    Would like the ability to highlight a phase within a plan and select to change the status on all lines.

    Examples:
    Change all lines to future (in order to put them on a future WIP report)
    Change all lines to suspended (for treatment refused)
    Change all lines to custom (for medical clearance or similar)

    Idea entered at the OMSV Expert Series 2018

    15 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. diagnosis code - ability to add the dx to all codes for DOS

    Would like the ability to add a diagnosis code to all codes entered for a dos, after it has been entered into the treatment plan or ledger. (in case it was forgotten). Similar to how when you change the provider number, it asks if you want to apply to all...apply dx to all.

    Example, recently had to enter dx codes M62.40, M729.1, M60.9 and G43.109 on code J0585. Code J0585 was entered 114 times and each line had to be individually edited and all 4 dx attached. We don't like to delete in case we miss something or change the…

    15 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to choose CPT or CDT when submitting a claim

    When submitting or resubmitting a claim, the ability to choose the CPT or CDT code for that claim.

    We have a medical carrier that wants dental codes for certain things and medical codes for others. Currently we have to go into the insurance profile and change it back and forth between CPT and CDT to get the claim correct.

    If we had a check box on the submission/resubmission window, this would simplify this process a lot!

    14 votes
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    2 comments  ·  Claims  ·  Flag idea as inappropriate…  ·  Admin →
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