The website says the next expert series will be held in spring of 2017. That is quickly approaching and no dates are posted.25 votes
We have since added more trainings and webinars, and we will continue to do so going forward.
Adding "Collection Agency Payment" under payments where "Patient/Guarantor" payment is. This will allow us to run reports on collection payments. Currently we have it set as "Patient payment".14 votes
You can already add new payment types, and can add a payment type for “Collections”
Is that what you were looking for?
We need more details on this, please resubmit this request with more information.
It would be extremely beneficial if there was a template to use post op/IV discharge. The aldrete calculator is highly recommended by the ASA as well as AAMOS8 votes
Allow users to view attachments in ecentral that are older than 3 weeks or 1 month (the rep wasn't sure)
If NEA stores attachments for 3 years, providers should have access to view those files beyond the time limit set on the Dentrix server. If we are trying to prove that a specific document was sent, we need access to that file beyond the 30-45 days that a carrier would request to process it. If Dentrix doesn't want to pay to store the files, then send the files using the NEA account numbers we used before Henry Schein purchased OMS Vision and screwed this up!!!6 votes
eCentral requests should be made at feedback.ident.com, this site is reserved for requests within the Vision product line.
I’ll forward this suggestion to the eCentral team.
HIPPA is requiring the sending of patient xrays encrypted. will you be creating a way to email xrays in a protected mode? I know of one program that send xrays by email which requires a password in order to open them. this would be very helpful.6 votes
An encrypted email client would address this pain point better than we can.
Bring back the referral stats!5 votes
I never heard back from you on this, please feel free to resubmit with the requested information.
When printing the Production report / Financial report, it will break down the collections by Cash / Check / Credit. Anythings posted to EFT is not showing on this report, thus creating a difference that is "unexplained" on the report.
Would be nice to add another field that would include any EFTs posted in the date range.
Idea entered for Dr Eric Hoverstad CID 937494 votes
I don’t think this is working as intended, I’ll forward this to the appropriate department for review.
Why not write a clean MAPI interface so that when emailing out of OMS we do not need to have all the contacts already entered in Outlook. We email from ten different workstations and cannot possibly keep all out Outlook .pst files in sync with the email contacts in OMS.
If you like, please make email from OMSVision work at least as well as does Dentrix MAPI email.4 votes
It would be nice if updating a patient's info in pre reg updated it in registered info and appointments as well and vice versa.4 votes
We would like to have a spreadsheet that can be printed with ALL employees, date, total hours per day, subtotal per week, grand total for each employee, location.
The current excel sheets do not have total hours on them, which makes them useless from an accounting point of view.
CID 1035583 votes
This has been passed to our support team for research.
I would like to have the truform integrated into the registered patients. We have to register patients in order to gather information prior to the visit.3 votes
This can currently be done, we highly recommend you contact our support team for assistance in setting this up.
I would like to track actual collections per provider in OMSVision. Currently there is no way to enter in the processing fees for any credit cards/Care Credit in patient's ledger without it affecting the patient's paid balance so my collections can be off up to 10% in some cases.2 votes
I would highly recommend you contact our support team regarding this, they can help you figure this out.
When I register a patient and click on the appropriate gender M or F, the patient look up screen pops up.2 votes
I would recommend speaking to our support department regarding this, they have the proper tools necessary to duplicate and report these types of issues.
On the OMS vision software, it generates a patient registration form that is pre populated with patient information that was entered during pre registration. This is an excellent feature, however, the form asks for patients S.I.N or social insurance number which patients don't like to disclose. Is there a way that we can rename the S.I.N. line to say Health card # instead, as we need to collect that infomation in order to bill our healthcare system for healthcare insured services.2 votes
California pharmacies still accept schedule I prescriptions to be typed out on regular paper, as OMSVision had previously done.The current update does NOT allow us to do that.OMSVision should be returned to its previous version.2 votes
When entering the patients address it should have the first letter be uppercase instead of making everything lowercase1 vote
This does not occur on my end, I highly recommend you contact our support team to see if they can figure this out.
Release an Apple Mac version of OMS Vision.1 vote
There are no current plans to support Apple products.
We often find that the software is sending claims to the secondary carrier before the first carrier. To prevent this, we have to be aware if there are two carriers, terminate the 2nd to send the claim through to the 1st, then re-enter the 2nd carrier to print up the COB form. Very time consuming. If we do not follow these steps, patients get annoyed that we have "done it wrong" and claims are delayed because the claim for the 2nd carrier is denied as they know it should be paid by the other carrier first. I can provide examples with screen shots of the insurance screen on particular patients.
We often find that the software is sending claims to the secondary carrier before the first carrier. To prevent this, we have to be aware if there are two carriers, terminate the 2nd to send the claim through to the 1st, then re-enter the 2nd carrier to print up the COB form. Very time consuming. If we do not follow these steps, patients get annoyed that we have "done it wrong" and claims are delayed because the claim for the 2nd carrier is denied as they know it should be paid by the other carrier first. I can provide examples…1 vote
It’s been a month since our last contact, i’m closing this idea due to inactivity – If you have the information we requested and wish to provide it, I’ll re-open the idea.
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