OMS Vision

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  1. Treatment plan status change

    Currently if you want to change the status on a phase within the treatment plan, you have to do it line by line. This can be a lengthy process if you have a large treatment plan.

    Would like the ability to highlight a phase within a plan and select to change the status on all lines.

    Examples:
    Change all lines to future (in order to put them on a future WIP report)
    Change all lines to suspended (for treatment refused)
    Change all lines to custom (for medical clearance or similar)

    Idea entered at the OMSV Expert Series 2018

    15 votes

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  2. Merging Accounts

    We need to have the ability to merge accounts. For example if the same patient is created twice We need the ability to merge the accounts into one. So all EHR Narratives, contact notes, phone numbers, address and ledger notes are combined into one account

    14 votes

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  3. Ability to exclude codes from showing as posted

    Many offices are using a dummy code to post a pre payment to a patients account. This code is set up not to go to insurance and at a zero dollar amount. This code is posted PRIOR to the patient being seated or their work being charged out.

    When the code is posted, the patient will show as posted on the ledger (when in fact, their treatment has not been posted yet).

    Would like the ability to edit the master fee schedule and exclude codes from changing the status on the appointment book. ie. to exclude them from showing as…

    8 votes

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  4. Master fee schedule verbiage

    Currently the master fee schedule lists the following three codes:
    ADA
    CDT
    CPT

    Would like to see the wording of "ADA" changed to something else. Perhaps internal code or vision code.

    ADA is a general dentistry thing and really doesn't apply as much to specialty.

    Idea entered at the OMS Vision Expert Series 2018

    6 votes

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  5. Post payments under the procedure and not by date of payment.

    Posting it by date makes it difficult to see what procedure that pymt is for. Have the option to display it under the procedure as opposed to by date.

    5 votes

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  6. Transferring balances from Primary Insurance to Patient Balance

    Please create a more efficient way to transfer balances from insurance to patient. I have statements that are printing the wrong balances and I have to go into the ledger and click on each line item to transfer the balance. Right now if there are 2 insurances, the system thinks Primary and 2nd Insurance. In our case, we enter Dental and Medical, because some dental insurances required the medical eob. When posting the payment from the insurance, the system should allow a transfer to patient at this time. Thank you.

    5 votes

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  7. Make Reported Problems or Glitches Available to OMSVision Users

    It would be extremely helpful if reported problems, glitches, bugs, etc. would be available on the OMSVision support website as a document accessible to users. There could be a user ID or password to access the document, but we would sincerely appreciate knowing IN ADVANCE about problems reported by users and confirmed by OMSVision rather than have to discover them ourselves over time. When we upgrade to a new version, there is always documentation on "What's New," but it would be helpful to also disclose "What's No Longer Working." In our experience, every version or step forward comes with a…

    4 votes

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  8. Add EFT Payments to the daily posting report.

    The end of day report | daily report | daily posting report should show EFT payments listed just like our deposit ticket shows checks listed. Balancing would be much easier.

    4 votes

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  9. Give us back what we used to have in monthly report to compare same month last year

    For monthly reports Real Collections Report you used to be able to compare April of this year to April last year to show 13 months on the report. Then you guys took it away a couple years ago and only show 12 months on the report & I have been trying to get it back ever since and nothing has happened. I need to compare the same month from last year to this year. That is a common need for everyone & I don't understand the reason why something so elementary but so necessary would be taken away.

    4 votes

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  10. OPTION TO REMOVE MAKE CHANGE TO ALL INSURANCE PROFILES IN PREFERENCES

    Very dangerous button when asks if want to make changes to all insurance profiles. Corrupts all our years of hard work in insurance profiles if this gets selected by accident. Doesn't even ask are you sure you want to do this. If you change an address it changes it for all profiles both medical and dental & they usually don't go to same address. Same for payor ID they usually don't have same payor ID. Example is Delta --has so many payor IDs and if you select button to change all Delta payor IDs you have to manually fix all…

    4 votes

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  11. Production report missing EFTs

    When printing the Production report / Financial report, it will break down the collections by Cash / Check / Credit. Anythings posted to EFT is not showing on this report, thus creating a difference that is "unexplained" on the report.

    Would be nice to add another field that would include any EFTs posted in the date range.

    Idea entered for Dr Eric Hoverstad CID 93749

    4 votes

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  12. Treatment plan auto cycle completed work

    More and more offices are leaving completed items on their treatment plans. There are various reasons for this (ability to track completed treatment, ability to check what was plan versus what was posted easily).

    As a result, when new treatment is added to a treatment plan, it is getting mixed up with the completed items.

    Would like to see completed items auto cycled (moved) to either plan 9 or phase 9 when the "completed" action happens

    Idea entered at the OMS Vision Expert Series 2018

    4 votes

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  13. Individual "Quick" statement

    We ABSOLUTELY need to be able to print a quick statement for patient's that have a $0 account balance. These are required for end of year tax purposes and for patients who pay with a FSA or HSA card/account. Printing the ledger is very unprofessional, extremely messy looking, and difficult for patient to decipher.

    Not sure why past Vision systems this was available (we also use Endo Vision and that system allows us to print statements for $0 acct. balance), but it's not available in newer/updated systems...that's a significant step backwards.

    3 votes

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  14. To have a responsible party section for patients that are over 18 but the parents pay for treatment.

    When a Patient is an adult and is there own Guarantor, yet another party pays for the treatment. The refund issued, if there is one, should go to the party who paid. Yet there is nowhere to notate whom made the payment on the payment screen. If you choose a credit card there is nowhere to type the name that is on that card.

    3 votes

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  15. instant message

    adding sound to the instant message

    3 votes

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  16. time clock spreadsheet

    We would like to have a spreadsheet that can be printed with ALL employees, date, total hours per day, subtotal per week, grand total for each employee, location.

    The current excel sheets do not have total hours on them, which makes them useless from an accounting point of view.

    CID 103558

    3 votes

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  17. Statements not HIPAA Compliant

    On the statements the information that appears in the envelop window in not HIPAA compliant. The words "account" and "Patient" need to be removed to follow HIPAA regulations.

    3 votes

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  18. time clock note

    Currently when training staff on the time clock, we advise them if they forget to clock in at 8 am, to go ahead and clock in when they do remember. Then someone with admin rights needs a hand written note given to them to remind them to fix the time.

    Would like the ability for staff to add a note when clocking in or out that would communicate when a change or fix needs to be done.

    3 votes

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  19. open claims with patient balances

    idea for 93995/Glenn

    Need the ability to pull a report of claims that are pending, when the balance sits entirely on the patient side.

    When procedures are posted in this office, all balances go to the patient side, with a claim being submitted as a courtesy. A portion is collected at time of service but not all.

    When you run insurance claims report # 2 (outstaning balances), it gives you two options:

    1. conventional - claims submitted with balance on insurance side. As insurance payments/denials are posted, the claims fall off this report, making it manageable. but it won't work for…

    3 votes

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  20. I think we should do away with the User Voice idea.

    Please fix issues... no more voting.

    2 votes

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