OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
76 results found
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double-sided printing
allow for double-sided printing
1 voteThis is a a printer setting that can be enabled or disabled depending on the printer you use, We recommend checking with your hardware tech on how to setup double sided printing.
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Treatment Plan / Tooth Selector
Change the default on the "Tooth Selector" box to OK, in lieu of "Cancel" When adding several teeth, it is easy to just type the numbers and hit "enter" but enter takes you to cancel and you lose everything. Not a very quick and efficient way to add teeth to a treatment plan currently.
1 voteThanks for the feedback.
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Be able to view a patients ledger at least through the balance without having to scroll across
Have the ability to view a patients ledger through the balance column without having to scroll across
1 voteWe are working on allowing you to hide/show columns and rearrange columns in the ledger in our 18.0 overhaul of the Patient Information Center
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Ding/Beep sound when routed form pops up in virtual scan form box
It would be awesome if the system could make a sound when you get a routed form. Right now, if you're focused on something else or working on your other monitor, it's easy to miss that you have a form waiting.
1 voteWe appreciate the feedback.
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alert pop up
ability to suppress the alert pop up of other users/categories/etc.
customize it so only the notes the user enters only pops up.
set alert pop ups for a date in the future (reminder).1 voteThanks for the suggestion.
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1 vote
Thanks for the request.
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allow in preferences a settings to give options of how often the Virtual Scan opens
Allow the user to choose how often the virtual scan form box pops up rather than every minute, like the daily reminders you can choose after so many minutes for it to pop up
1 voteThanks for the request.
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Every search function in OMSvision is useless as it cannot cycle to next search item
We use search for thing we are not certain. Search need function to cycle to next search item not only the very first that fits the criteria.
1 voteThanks for the feedback.
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ability to mark procedure not to go to ins from tx plan
the ability to mark procedures not to bill to ins while tx planning. So if someone different posts the procedure, ins does not accidently get billed
1 voteWe appreciate the request, thank you.
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insurance ----- should be another option--- to EDIT not just add or delete
add option to "edit" insurance instead of just add or delete
1 voteCan you elaborate on this a bit? Where do you want to edit insurance?
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In-office code that does not show up on patients statement
The Virtual Scan Form works only through codes - at this time, all codes are visible on a patients statement and ledger. It would be very useful to allow offices to create codes that would improve communication but aren't necessarily things that the patient needs to know about. Ie. A code to specify the time units on a local procedure. A procedure done under local anaesthetic has no way of noting how much time is required. Unlike a nitrous or an anaesthesia case where the code specifies time, there is nothing to specify time on a local case.
1 voteThanks for the request.
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Referring & Non referring Docs
Many times we need to write letters to patients other doctors that didn't refer them but we need to notify them of their patients surgery. We need the slot that says general dentists to say non referring doctor and be a drop down so we can specify if its an orthodontist, general dentist, endodontist or etc. In the referring slot our letters are thanking the doctor and specifying the treatment. Only one doctor refers the patient, theres no need to have more than one referring doctor. It is so important to be able to specify the specialists and be able…
1 voteThere are several options in letters to accomplish the tasks you need. Please contact specialtytl@henryschein.com for further assistance.
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HIPAA concern with windows still showing or coming up after logging out of software
There are a couple of pop-up windows with patient information that still come up or pop-up on their own after having logged off of the software, or if they already open (which many times isn't obvious as they may be hidden in the background) they do not close automatically when you log off of the software.
1 voteCan you give us some examples of where this occurs? Or possibly email some screenshots (Redacted for PHI, of course).
Alternately, you can contact our support team to troubleshoot this further.
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Hire more software technicians so that we don't have to wait on hold during emergencies
Something needs to be done in regards to waiting on hold when an issue with the software comes up. When you call for software support there are extremely long waits and you can't even talk to anyone - you are sent to hold from the beginning. There are glitches with the software all the time, especially after changing any setting or securities etc, resulting to not being able to use the software at any random time during a patient day. When a dental or oral surgery office has a software emergency they need help RIGHT AWAY otherwise the whole schedule…
1 voteWe appreciate the feedback, I’ll forward this to support management. Requests on this forum are reserved for suggestions on improvements to the software, not for feedback on our support team.
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Create carrier specific discount rules.
For those that work with multiple carriers, it would be nice to make a set template with "rules" so that as an example - with Blue Cross - your template could automatically reduce every procedure after the first at the 50% rate and calculate accordingly. Currently you have to leave a note in the insurance profile to remind you to calculate this by hand. It would be nice to have these types of things available.
1 voteThanks for the request.
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Previous procedure index
With the current virtual scan form, you are locked into specific headings. Not all specialties use the same headings or groups though.
For example, while Perio may use bitewings, Oral surgery does not.
It would be nice to be able to rename this category CBCT instead and use it for xrays that they actually take. Especially since in version 17, you can pick and choose the codes that apply.
1 voteThanks for the request, did you mean Route Slip, or Virtual Scan Form?
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