Allow users to view attachments in ecentral that are older than 3 weeks or 1 month (the rep wasn't sure)
If NEA stores attachments for 3 years, providers should have access to view those files beyond the time limit set on the Dentrix server. If we are trying to prove that a specific document was sent, we need access to that file beyond the 30-45 days that a carrier would request to process it. If Dentrix doesn't want to pay to store the files, then send the files using the NEA account numbers we used before Henry Schein purchased OMS Vision and screwed this up!!!
6
votes
Sajata Strong
shared this idea
eCentral requests should be made at feedback.ident.com, this site is reserved for requests within the Vision product line.
I’ll forward this suggestion to the eCentral team.
Thanks.