OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
388 results found
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Re-Design the Receipt
Our patient's get so confused by the reciept. Where Total would normally be, is where the Estimated Insurance Benefits remaining is. It would look better if the total balance on the account is at the bottom. The Estimated Insurance Max remaining should be towards the top. The charges, payments, and adjustments are fine in the middle.
104 votes -
SCOMSA - I would like to see spell check
I would like to see spell check in all notes and narritive fields where you can free type.
89 votesPlease provide us with specific details on which areas of the software should have spellcheck added.
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when you chose the reason for denial from ins. it would be nice if it could show up on the statetment also
If a pt. sees why it's denied it will save on phone calls to our office - with an explanation for the pt.
46 votesThanks for the request.
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MEDICAL CLAIMS ELECTRONIC!!!!! Need to get the ability to send MEDICAL CLAIMS ELECTRONIC!!
ELECTRONIC MEDICAL CLAIMS
45 votesThanks for the feedback.
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Would like the option to add a guarantor for minor patients when in Pre-Registration.
Would like the option to add a guarantor for minor patients when in Pre-Registration.
45 votesThanks for the request.
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Add a Referral and x-ray received section on the Make Appointment page that will appear on the appointment block.
Our office would like to see a section on the Make Appointment page where you can indicate whether you have received a referral and x-ray from the referring doctor. Then we would like to see something as simple as and "R" and an"X" to carryover to the appointment block where you can see that you have received them withour asking someone or going all the way into the file. We currently add it in after the Service code, but sometimes there's not enough room.
37 votesThanks for the request.
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Medical Claim Form
If a CPT code is performed multiple times, we should be able to reflect that on the CMS 1500 form. We should be able to list one procedure (CPT 21248 or CDT 6010) on the medical claim form (line 24D), the number of times it was done (line 24G), and the charges should be a multiple of the two (line 24F). I've made several calls and have been told this is the way the system was developed and that it is a programming issue.If a medical carrier pays the 1st line at 100 percent for an operation, and each subsequent…
32 votesThanks for the feedback.
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Letters to dentists
It would be nice if when we are sending a letter we could pick referral or general dentist. A lot of time the referral is not who we want to sent the letter to. The referral could be another specialist or a friend. I know we can make different letters to each but that's a ton of duplicate work.
31 votes -
MORE training and webinars. PLEASE!
The website says the next expert series will be held in spring of 2017. That is quickly approaching and no dates are posted.
26 votesWe have since added more trainings and webinars, and we will continue to do so going forward.
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Edit Treatment Plan Disclaimer
The current disclaimer only has the ability for 1000 characters - we would like to see that be increased.
26 votesThanks for the suggestion.
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Strike through cancelled appointments rather than removing from schedule completely.
When a patient cancels an appointment, there is no way to go back on the date and look at the cancelled appointments on the schedule. Rather than removing the cancelled patient, could there please be a function to mark no call no show/ or cancelled appointment. Possibly through the colored marks? (i.e. confirmed appt is black, orange for x-rays, yellow for in treatment). Thanks.
23 votesWe’ve had some discussions and clarifications on this idea, and have decided to re-open it.
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Insurance maximums for specific procedures or procedure categories.
Starting to see profiles where the max does not apply to preventative procedures, only basic and above.
22 votesThanks for the suggestion.
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MOFS - ABILITY TO REALLOCATE MONEY
Would like the ability to reallocate the money to correct procedures without having to delete and re-enter the procedures. We're a larger DSO office, with different people posting the charges, the payments and the insurance EOBs....so it is often an issue with us.
21 votesThanks for the request.
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Referrring Doctor's Phone #s
In the comment section of appointments, OMSVision pastes the referring doctor's main office phone number only, despite selecting the referring doctor's second or third location in pre-registration. We often hover over an appointment and call the referring doctor to request a radiograph. It would be very useful if OMSVision displayed the phone number belonging to the correct office. Several of our referring doctors have multiple locations, so we appreciate the ability to store and retrieve the various phone numbers accurately.
21 votesThank you for the request.
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modifier on medical claim form
It would be nice if we could have more than one modifier on a medical claim form
19 votesThanks for the request.
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work on entering in insurance payments/denial
sometimes a patient has 25 teeth out and we get an insurance check and they only pay the first 3 teeth and then the plan is maxed out. We then click on "denied" on all the remaining teeth and have to go tooth by tooth to explain why we marked denied (exp: maxed out/no inquiry). it would be nice if you could enter in the reason code one time and them click on an option for apply to all denied charges so it would save some time.
18 votesThanks for the feedback.
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Create report that gives monthly production & collection and adjustments separtely
Create a report that is similar to real collections but collections & adjustments are separate so we know how much was collected per month. Make up the report so that we check for a year
18 votesThanks for the request.
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TOOTH SELECTOR IS OUTDATED, PER ADA
In 2012, the ADA did away w/the tooth/quad# codes: UR, UL, LR, LL, UA & LA. These lettered codes have been replaced with number codes and that’s the reason many of our claims are rejected. OMSVision needs to be updated in order to comply w/ADA and HIPAA standards.
16 votesThis is a preference setting, the 7th checkbox down on the right hand side under “Insurance Defaults”, it’s called “Use HIPAA numeric quadrant codes on ADA Claims”
If you have difficulty finding the preference setting, please contact our support team.
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diagnosis code - ability to add the dx to all codes for DOS
Would like the ability to add a diagnosis code to all codes entered for a dos, after it has been entered into the treatment plan or ledger. (in case it was forgotten). Similar to how when you change the provider number, it asks if you want to apply to all...apply dx to all.
Example, recently had to enter dx codes M62.40, M729.1, M60.9 and G43.109 on code J0585. Code J0585 was entered 114 times and each line had to be individually edited and all 4 dx attached. We don't like to delete in case we miss something or change the…
16 votesThanks for the request.
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Scheduling Warning
We have many schedulers who may pick the same appointment day, time and column. Then they finish entering all the information, confirm with patient date and time, then click ok only to find out at that time the appointment has been taken by another scheduler. The system should warn you as soon as you open the appointment to schedule that it has been taken by some one else not after you finish entering all the information and confirm with the patient.
16 votesThanks for the feedback.
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