OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
387 results found
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Create filters in Pretreatment Status Report for "Returned" v. "Waiting/Submitted"
Make a way to filter either "Returned" or "Waiting/Submitted" pre-determinations when running the Pretreatment Status report. When I need to check on pre-treatment estimates that haven't been returned by the insurance company, I have to weed through 40+ pages of ones that are already done. Or the other way around - I want to follow up and schedule patients who have completed pre-d's, and they're mixed with all the ones we're still waiting for.
7 votesThanks for the request.
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Nicknames
We use computer screen for assistants to know who is here for their appointment. This screen is open to the Appointment Book for them and I feel that this screen should show the nickname (i.e. Show Joe if the person prefers that over Joseph). Also some names of patients are difficult to pronounce so this would be very useful if we have the nickname and no confusion.
7 votesThanks for the request.
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POSTING OPTION TO APPLY PAYMENT TO LOCTION WHERE SERVICES WERE PROVIDED
Posting option to apply paymentsautomatically to the location where the services were provided.
7 votesWe appreciate the feedback, thanks.
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PLEASE PLEASE PLEASE Take Dr 1 off the appointment in the schedule or at least make it a preference.
7 votesThanks for the request.
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appointment comments
Currently in the patient information center, there is an appointment tab, which will show you upcoming appointments, with the appointment comments.
When doing chart preps, office pulls up the the appointment tab and would like to click on "comments" and add in that a document has been received (things like xrays, H&P, INR, path, lab case, etc.).Currently this field is read only.
CID 274135
6 votes -
Post payments under the procedure and not by date of payment.
Posting it by date makes it difficult to see what procedure that pymt is for. Have the option to display it under the procedure as opposed to by date.
6 votesWe appreciate the feedback, thanks.
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Transferring balances from Primary Insurance to Patient Balance
Please create a more efficient way to transfer balances from insurance to patient. I have statements that are printing the wrong balances and I have to go into the ledger and click on each line item to transfer the balance. Right now if there are 2 insurances, the system thinks Primary and 2nd Insurance. In our case, we enter Dental and Medical, because some dental insurances required the medical eob. When posting the payment from the insurance, the system should allow a transfer to patient at this time. Thank you.
6 votesThanks for the request.
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Master fee schedule verbiage
Currently the master fee schedule lists the following three codes:
ADA
CDT
CPTWould like to see the wording of "ADA" changed to something else. Perhaps internal code or vision code.
ADA is a general dentistry thing and really doesn't apply as much to specialty.
Idea entered at the OMS Vision Expert Series 2018
6 votesThanks for the request.
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EHR review
The EHR review is a good feature, but it takes some time to bring up the patient note. It would be nice if it was faster. Also, if two notes need to be locked on the same patient, it would be good if it could stay on that patient and lock it in succession to save some time going back to the EHR review in between.
6 votesThanks for the request.
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flash appointment status
Like the ability to change the appointment status colors but would like them to:
1. flash
2. make a sound (possibly)
Perhaps a preference that could be turned on and off, workstation specific.Entered for Andrew Glenn 93995
6 votesThanks for the request
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Have a Seperate "DUE DATE" BOX ON STATEMENTS enabling patient's to see at a glance when payment is due by.
Have a Separate "DUE DATE BOX" ON STATEMENTS enabling patient's to see at a glance when their payment is due by.
6 votes -
Expand the 'recall postcard' function
Expand the "recall postcard" function to enable OMS to send any kind of message; e.g., to notify patients that they have an outstanding balance and that we are waiting on their insurance company to finalize the amount. the recipients would be selected by the "pending insurance " marker, and the postcard would contain the appropriate HIPAA safe text, name and address, and of course the practice logo.
6 votesThanks for the suggestion.
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customize the ledger
Would like the ability to customize what order the columns appear in on the ledger, by workstation.
Example, insurance poster wants to see the adjustment column but it is often hidden off screen (scroll to right).
idea entered for CID 88322
6 votes -
Allow users to view attachments in ecentral that are older than 3 weeks or 1 month (the rep wasn't sure)
If NEA stores attachments for 3 years, providers should have access to view those files beyond the time limit set on the Dentrix server. If we are trying to prove that a specific document was sent, we need access to that file beyond the 30-45 days that a carrier would request to process it. If Dentrix doesn't want to pay to store the files, then send the files using the NEA account numbers we used before Henry Schein purchased OMS Vision and screwed this up!!!
6 voteseCentral requests should be made at feedback.ident.com, this site is reserved for requests within the Vision product line.
I’ll forward this suggestion to the eCentral team.
Thanks.
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Change how Rx history is imported into narratives.
When using e-prescribe, it imports all the rx history and detail. Most of it is unnecessary info for a report. We have been deleting all of that info. There should be an option to exclude it.
6 votes -
Date Stamp for Comments in Pre-Registration
We would appreciate the ability to insert a date stamp into the Comments boxes in Pre-Registration 'Contact' tab. Henry Schein's Dentrix program allows a user to insert a date/time stamp. For example, clicking on the date stamp button inserted the following text ---------04/04/2016 8:35 am------------- into comments. (Or at least it used to do so when we used the program before switching to OMSVision). This date/time stamp was very helpful for tracking comments. We often make a note that we requested an x-ray of medications list from a provider and date our note and enter our initials. We then update…
6 votes -
will you be creating a way to email xrays encrypted within the program?
HIPPA is requiring the sending of patient xrays encrypted. will you be creating a way to email xrays in a protected mode? I know of one program that send xrays by email which requires a password in order to open them. this would be very helpful.
6 votesAn encrypted email client would address this pain point better than we can.
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Please inform our office when glitches are fixed, not waiting until I happen to call with another problem!
Paper receipts printed extra blank pages with the latest update, but I was informed today that the problem was fixed in October. It wasn't until I called today about a new problem, check tracer feature changes number by itself, that I was told that both problems were fixed with the latest version. A simple phone call, email, text, fax would have been nice to avoid the problem I am having right now of not being able to trace this check!
6 votesThanks for the suggestion.
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It would be AMAZING to have the Reference and Lot numbers for the implant input in the Implant Center as a merge field
It would be AMAZING to have the Reference and Lot numbers for the implants as a merge field to be used in the Narrative Templates. The info could be pulled from the Implant Center! It would make an IC's job a lot easier!!!!
6 votes -
ENLARGE OR ALLOW CUSTOMIZATION OF THE FONT USED FOR LABELS
In version 2013, the font used for referring doctors label is apparently hardcoded and cannot be enlarged or altered. The current font size is small and appears unprofessional or difficult to read. This is to request that in the Preferences, Printing Default Tab, that you include an option to select a font type and font size that will be used on all labels, whether it is patient or referring doctor labels. If this is not possible, would you kindly at least enlarge the font so that it is more appropriate for mailing? A font size of at least 10 is…
6 votesThanks for the request.
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