OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
388 results found
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instant message
adding sound to the instant message
3 votesWe appreciate the feedback, thanks.
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time clock spreadsheet
We would like to have a spreadsheet that can be printed with ALL employees, date, total hours per day, subtotal per week, grand total for each employee, location.
The current excel sheets do not have total hours on them, which makes them useless from an accounting point of view.
CID 103558
3 votesThis has been passed to our support team for research.
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time clock note
Currently when training staff on the time clock, we advise them if they forget to clock in at 8 am, to go ahead and clock in when they do remember. Then someone with admin rights needs a hand written note given to them to remind them to fix the time.
Would like the ability for staff to add a note when clocking in or out that would communicate when a change or fix needs to be done.
3 votesThanks for the request
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Insurance payment options
When posting an insurance payment, if there is a patient balance due, you have to either exit out of the bulk check posting or remember to go back to the patient when you've finished posting.
Would like the ability to add a special note and print a statement at the time of posting the insurance payment
3 votesWe appreciate the feedback.
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List of categories in Document Center in Pre Reg the same as ones in Pt Info Center
In Patient Information under Documents Center, we have our categories where we scan our insurance cards, pt registration forms and all other pertinent information. In pre-Registration under Documents Tabs, there are NO categories. If we want to scan an x ray, referral or insurance information it goes to an unassigned category. I don’t want to create Insurance or x ray folders etc. as this will be duplicated once the patient is registered. The categories in our Patient Document Center SHOULD BE LISTED in the Pre-Registration Document Center so that anything scanned there will AUTOMATICALLY transfer over once the patient is…
3 votesThanks for the feedback.
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In the insurance profile window, that area should display the telephone # as that is used most often. You should not need to click edit
In the insurance profile window, the telephone number for the insurance company should display on that line. You use that way more and it should be accessible instead of having to edit to view
3 votesThanks for the feedback.
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claims attachments
Would like an indicator letting us know if there is an attachment required for a claim to be sent.
Currently you can only do this when using UCR groups and running a report prior to doing the claim. Too time consuming.
A pop up or indicator in the claims batch window would be helpful.
3 votesThanks for the suggestion.
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Primary dentition need not to be marked missing by default.
Perhaps people comes to surgery because they are adults and still have retained primary dentition?
3 votesThanks for the suggestion
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Keyboard shortcuts
Keyboard short cuts for various buttons on left side such as "Power Merge" would be very helpful when using dictation software
3 votesThanks for letting us know, we appreciate the request.
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Ability to edit medications
The "Amount" list in the medications tab under the objective in the EHR where we add the medications a patient is taking, the amount gives you only a few options; tabs, capsules, IV or IM. The ability to edit the list of type of medication (IV, IM, tab, etc) would be great. Also, the ability to add a "PRN" option to the medication would be great. This section is not user friendly for our office, therefore we only add in the medication name and move on.
3 votesThank you for the suggestion
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Seperate columns for patient and insurance portions when printing out treatment plan
When printing out the treatment plan for the patient to sign/keep, when choosing to include the UCR (so the patient sees the difference their insurance is making) the insurance estimated payment prints directly on top of the patient estimated portion, with merely a "P" to differentiate which is which. This makes the printed treatment plan messy to look at, and difficult for the patient to understand. What we would like to see is the patient portion and the insurance portion to list separately side-by-side, for ease of understanding, as it does when the UCR is not included in the printed…
3 votesThanks for the request.
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need comments box under patient demographics in general tab
There should be a box for free-form notes under the email area in general tab. We have a need to make notes about phone numbers, etc. and don't have a place to do that. Especially when OMS has so many inconsistencies in the way they list their phone numbers for patients and are listed with different categories in general tab, pre-reg and appointment book. And if you use drop downs to select phone as "dad" for the patient then under dad's patient info center it is also listed as "dad" when it is really self. Very confusing when you have…
3 votesYou can add notes both in “Quick Notes” (on the right-hand side) and in the communications tab, will either of these note fields capture the functionality that you need?
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open claims with patient balances
idea for 93995/Glenn
Need the ability to pull a report of claims that are pending, when the balance sits entirely on the patient side.
When procedures are posted in this office, all balances go to the patient side, with a claim being submitted as a courtesy. A portion is collected at time of service but not all.
When you run insurance claims report # 2 (outstaning balances), it gives you two options:
conventional - claims submitted with balance on insurance side. As insurance payments/denials are posted, the claims fall off this report, making it manageable. but it won't work for…
3 votesThanks for the request.
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Password for signing narratives
This is a good idea for a feature, but it doesn't quite accomplish what we would like it to. There needs to be a way for other staff members, besides the doctors, to lock their own notes. Currently the doctor has to lock all the notes if the password to lock notes feature is being used. Each individual should be able to sign and lock their own notes. The person that signs the note should be logged as the person reviewing and locking the note, not the person logged into the program.
There are too many steps to make this…3 votesThanks for the feedback.
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Have the option to print with or without a letter head
We have problems where we set up the printer to print without letter head tray one and it prints on tray 2 with the letter head. It will be easier to have a printer with one tray and have the option to print or email with or without the letter head.
3 votesThanks for the suggestion.
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ability to schedule from other treatment plan phases
Idea entered for SLO OMSF 258907
With the new features in the TXP in version 15.2, the visual aspect of the other plans along the left hand side....would like to be able to schedule and post from those additional tabs.
Perhaps a preference setting to turn feature on/off.
Currently you can only schedule or post from plan 0.
3 votes -
Adding a Auto Claims Submittal when checking out patients.
In previous dental software programs I have worked with there has been the option to submit the claim while in the walkout process. This would be beneficial to avoid claims not being submitted.
3 votes -
EHR narrative review for unreviewed
Within the EHR review window, would like a "button" that I can press to see ALL un-reviewed narratives, regardless of the date range.
Also - would like to see appointment service
Also - would like to see all unlocked narratives with single button regardless of date range
Idea entered for OFIS CID 89909
3 votes -
referrals - show table in different format
Currently when you open the Referrer table, it shows the referrers in first name last name format.
When you search, it filters it by last name. However, we have several referrers with the last name "F".
Would like this format to be last name first name instead in the table.
idea entered for OFIS CID 89909
3 votes -
I would really like there to be an option for Co-Therapist
I would really like there to be an option for Co-Therapists to receive envelopes under letters. The options are so limited. As an OMFS practice, we often see patients who require interdisciplinary care and frequently refer out to other specialists. We have customized a letter for introducing new patients in conjunction with the co-therapist referral, however, you cannot print an envelope to co-therapists from letters.
3 votesWe appreciate the feedback, thanks.
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