OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
387 results found
-
Treatment plan to Virtual Scan Form
We want to be able to export the treatment plan into a virtual scan form w/out having to do an encounter form.
1 voteWouldn’t it be easier to complete the appointment with the Treatment Plan attached? Is there a reason it’s important to do this step using the Virtual Scan Form?
-
payment plans/epayments
When running payment plans, it would be helpful if you can print the epayment report of accounts that were processed or declined (and why they didn't process). At this point you must leave that tiny window open and click on each patient to find this issue.
1 voteThanks for the request.
-
Reports in OMS Vision are very lackluster
- OMS Vision allows you to track new patients in almost every report, what about tracking existing patients that return to clinic and the duration of time since their last visit?
EX: Bob Smith (existing patient) returned for new treatment during March, and it's been 6 months since his last visit/treatment.
This way, you can track daily/weekly/monthly/etc. the amount of existing patients who are returning and their average length of time between visits
- Tracking for marketing outreach
Having the ability to enter in promotions/marketing ad's run publicly/ referral promotions/etc. and tying patients to that specific promotion in order to track its…
3 votes -
1 vote
Can you elaborate on this for me a bit?
-
Statements not HIPAA Compliant
On the statements the information that appears in the envelop window in not HIPAA compliant. The words "account" and "Patient" need to be removed to follow HIPAA regulations.
4 votes -
Integrated Electronic Sign-in/Check-in Application
It would greatly help larger practices if there was a way that patients could check themselves in on a separate screen or iPad that integrates with the software to reflect their arrival status. Currently, we are relying on a paper sign in sheet at the front desk which causes a lot of traffic when multiple patients arrive at one time. If there was a way to have the patients type in their name on a device, and then have a list on the edge of our screens, possibly like the pop up "Virtual Scan Forms" window, showing the order of…
2 votesThanks for the request.
-
Customize Receipts
OMS Vision should make our receipts more customizable, let us select what is shown/printed. Right now, it doesn't even print the check number, if applicable. We would like to be able to show a little more detail (ie: ck number, notation if it is a copay, down-payment, etc)
1 voteYou can currently show the check number on your receipts, however – the others are not available.
Thank you for your feedback.
-
Prevent dual insurance claims being sent to the secondary carrier before the first carrier
We often find that the software is sending claims to the secondary carrier before the first carrier. To prevent this, we have to be aware if there are two carriers, terminate the 2nd to send the claim through to the 1st, then re-enter the 2nd carrier to print up the COB form. Very time consuming. If we do not follow these steps, patients get annoyed that we have "done it wrong" and claims are delayed because the claim for the 2nd carrier is denied as they know it should be paid by the other carrier first. I can provide examples…
2 votesIt’s been a month since our last contact, i’m closing this idea due to inactivity – If you have the information we requested and wish to provide it, I’ll re-open the idea.
-
CMS FORM
Currently our CMS forms are all set to "CMS 1500 Medical Form" (black form) which is the setting needed to file electronically. Occasionally we need to resubmit something on a "Red" CMS form. This cannot be done without going into the Insurance profile, changing the form, and printing the claim. THEN you have to remember to go back in to the insurance setup and change the form setting back to the correct form. It would be a great option to have the choice to refile/reprint on a red form from the resubmit screen without having to change anything in the…
2 votesThanks for the suggestion.
-
billing screen adjustments
When using an adjustment from the billing screen, they do not tie to a code, which affects the ledger summary options, which in turn affects the ability to audit account ledgers down the road. Would like this option updated to reflect adjustments tied to codes.
CID 2741351 vote -
implant tracker
There is a preference setting for when to warn if an implant is about to expire. It currently lets you put from 1 to 99. Would like the option to set to 0 to turn off, like in other preferences.
CID 2741351 vote -
time clock spreadsheet
We would like to have a spreadsheet that can be printed with ALL employees, date, total hours per day, subtotal per week, grand total for each employee, location.
The current excel sheets do not have total hours on them, which makes them useless from an accounting point of view.
CID 103558
3 votesThis has been passed to our support team for research.
-
Post payments under the procedure and not by date of payment.
Posting it by date makes it difficult to see what procedure that pymt is for. Have the option to display it under the procedure as opposed to by date.
6 votesWe appreciate the feedback, thanks.
-
Can Guarantor changes please be tracked in the Security File?
We've had HIPAA violations in the past, and are not able to review an audit of who made changes to a patient's guarantor. This would be tremendously helpful.
1 vote -
Merging Accounts
We need to have the ability to merge accounts. For example if the same patient is created twice We need the ability to merge the accounts into one. So all EHR Narratives, contact notes, phone numbers, address and ledger notes are combined into one account
15 votesThanks for the request.
-
formatting
Formatting Issues - I would love to see a more printer friendly format of the deposit slip. When we print it, we physically cut around the box with scissors and oftentimes, when you have 10 or more checks received in a day, it prints a small box on the first page that prints and then prints a continuation box on a second page with the remaining check numbers. It would be nice to have this on one page in order to submit to the bank with the deposit slip instead of transferring the information when arriving at the bank. Second,…
1 vote -
Pre treatment
A report for tracking pre determination status please
2 votesThanks for the request.
-
Gender
Within the narratives and letters, there is a merge field for patient gender. This gender pulls from the patient information center / general tab.
Currently when it pulls in, it capitalizes Male / Female.
The problem is when you are inserting this into the middle of a sentence. Example: 36 year old female patient presents with....
Option should be available to lower or upper case the first letter.
CID 74831
1 voteThanks for the suggestion.
-
Insurance payment options
When posting an insurance payment, if there is a patient balance due, you have to either exit out of the bulk check posting or remember to go back to the patient when you've finished posting.
Would like the ability to add a special note and print a statement at the time of posting the insurance payment
3 votesWe appreciate the feedback.
-
Letter Logs Export
When exporting Letters via the Letters Log, it would be nice if the log would export the letters into groups of referrers or general dentists. This way, we can send batches of letters in one email to other treating providers. Right now, we are manually saving them into folders in order to send letters in groups vs. individual emails. This feature would be nice to have!
1 voteThanks for the request.
- Don't see your idea?