OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
388 results found
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Production report missing EFTs
When printing the Production report / Financial report, it will break down the collections by Cash / Check / Credit. Anythings posted to EFT is not showing on this report, thus creating a difference that is "unexplained" on the report.
Would be nice to add another field that would include any EFTs posted in the date range.
Idea entered for Dr Eric Hoverstad CID 93749
4 votesI don’t think this is working as intended, I’ll forward this to the appropriate department for review.
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Previous procedure index
With the current virtual scan form, you are locked into specific headings. Not all specialties use the same headings or groups though.
For example, while Perio may use bitewings, Oral surgery does not.
It would be nice to be able to rename this category CBCT instead and use it for xrays that they actually take. Especially since in version 17, you can pick and choose the codes that apply.
1 voteThanks for the request, did you mean Route Slip, or Virtual Scan Form?
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Ability to exclude codes from showing as posted
Many offices are using a dummy code to post a pre payment to a patients account. This code is set up not to go to insurance and at a zero dollar amount. This code is posted PRIOR to the patient being seated or their work being charged out.
When the code is posted, the patient will show as posted on the ledger (when in fact, their treatment has not been posted yet).
Would like the ability to edit the master fee schedule and exclude codes from changing the status on the appointment book. ie. to exclude them from showing as…
8 votesThanks for the request.
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Treatment plan auto cycle completed work
More and more offices are leaving completed items on their treatment plans. There are various reasons for this (ability to track completed treatment, ability to check what was plan versus what was posted easily).
As a result, when new treatment is added to a treatment plan, it is getting mixed up with the completed items.
Would like to see completed items auto cycled (moved) to either plan 9 or phase 9 when the "completed" action happens
Idea entered at the OMS Vision Expert Series 2018
4 votes -
Master fee schedule verbiage
Currently the master fee schedule lists the following three codes:
ADA
CDT
CPTWould like to see the wording of "ADA" changed to something else. Perhaps internal code or vision code.
ADA is a general dentistry thing and really doesn't apply as much to specialty.
Idea entered at the OMS Vision Expert Series 2018
6 votesThanks for the request.
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Treatment plan status change
Currently if you want to change the status on a phase within the treatment plan, you have to do it line by line. This can be a lengthy process if you have a large treatment plan.
Would like the ability to highlight a phase within a plan and select to change the status on all lines.
Examples:
Change all lines to future (in order to put them on a future WIP report)
Change all lines to suspended (for treatment refused)
Change all lines to custom (for medical clearance or similar)Idea entered at the OMSV Expert Series 2018
15 votesThanks for the request.
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Track Actual Provider's Collection
I would like to track actual collections per provider in OMSVision. Currently there is no way to enter in the processing fees for any credit cards/Care Credit in patient's ledger without it affecting the patient's paid balance so my collections can be off up to 10% in some cases.
2 votesI would highly recommend you contact our support team regarding this, they can help you figure this out.
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open claims with patient balances
idea for 93995/Glenn
Need the ability to pull a report of claims that are pending, when the balance sits entirely on the patient side.
When procedures are posted in this office, all balances go to the patient side, with a claim being submitted as a courtesy. A portion is collected at time of service but not all.
When you run insurance claims report # 2 (outstaning balances), it gives you two options:
conventional - claims submitted with balance on insurance side. As insurance payments/denials are posted, the claims fall off this report, making it manageable. but it won't work for…
3 votesThanks for the request.
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Auto Posting ERA's
The ability for OMS Vision to post ERA's (electronic remittance advice/ EOB) automatically to the ledger. Create the ability of OMS to link with Clearing houses or to received electronic EOB's back through your software and post the EOB/ERA to the patient's account.
1 voteWe currently support importing electronic EOB’s and auto-posting to the ledger, I suggest you contact our support team to see how this works, however I do see some room for improvement when it comes to automatically receiving the files.
Thank you for the suggestion.
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When terminating an insurance, give us a prompt to transfer the insurance portion to the patient.
Currently when we terminate insurance, we have to then manually transfer the balance to the patient, this can sometimes lead to issues if our staff doesn't remember to do it, it causes our reports to be inaccurate.
4 votesThanks for the feedback.
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anesthesia grid - color lines
When using the anesthesia grid, it is very hard to follow the lines all the way across, due to the lines all being white.
Would be nice to have the lines be alternating colors, like the tooth box in the VSF (alternating green and white). Would be easier to follow across the lines then.
CID 93987 The Wisdom Tooth Center
7 votesThanks for the request.
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Add Note Section
Should add a note section on the day in the appointment book for things needing to be done that day - just like in Dentrix
4 votesYou can approximate a feature like this by adding an extra column to your appointment book and using it just for notes (entering note blocks)
That being said, we understand that the workaround listed isn’t exactly a user-friendly solution, so we will keep this in consideration.
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Add Block/Meeting
Have something where you can put a note on the schedule or a block without having to make a fake profile.
4 votesCan you give us more information on this? What would be the workflow with it, and what would it be used for?
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The system should go through billing based off your treatment plan, not the estimator
I have had to fix our receipts for the past 5 years due to the system CONSTANTLY trying to do it's own thing and not go through billing based off the treatment plan. Some things are not covered in certain circumstances and that should not be up to the system to determine but up to us as providers.
5 votesHey Robyn,
We need more information on this one as well, can you let us know exactly what you need that isn’t provided by our current workflow?
You’re welcome to contact our support team and give them this information, so that we can be aware of what’s missing for you.
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ability to inactivate patient types
Ability to inactivate patient types - currently can only add or edit. Cannot delete if attached to patients.
7 votesThanks for the request.
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EHR review
The EHR review is a good feature, but it takes some time to bring up the patient note. It would be nice if it was faster. Also, if two notes need to be locked on the same patient, it would be good if it could stay on that patient and lock it in succession to save some time going back to the EHR review in between.
6 votesThanks for the request.
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be able to lock contact notes! collection calls become evidence in court and should not be deleted or altered after they have entered
contact notes are now different than chart notes as far as evidence goes if things go into the court room mediation or hearings.
5 votesThanks for the request
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Password for signing narratives
This is a good idea for a feature, but it doesn't quite accomplish what we would like it to. There needs to be a way for other staff members, besides the doctors, to lock their own notes. Currently the doctor has to lock all the notes if the password to lock notes feature is being used. Each individual should be able to sign and lock their own notes. The person that signs the note should be logged as the person reviewing and locking the note, not the person logged into the program.
There are too many steps to make this…3 votesThanks for the feedback.
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Automated Appointment Reminder System
We've tried DemandForce (which is who OMS recommends). The system has multiple issues. Signed up with SolutionReach, however, it seems there are settings within OMS that aren't integrating seamlessly. Being a specialty practice with a high volume of patients, it would help tremendously to have the confirmation system automated.
5 votesThanks for the feedback.
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flash appointment status
Like the ability to change the appointment status colors but would like them to:
1. flash
2. make a sound (possibly)
Perhaps a preference that could be turned on and off, workstation specific.Entered for Andrew Glenn 93995
6 votesThanks for the request
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