SusanH
My feedback
65 results found
-
46 votes
Thanks for the request.
An error occurred while saving the comment -
5 votes
Can you give us more detail on this? How are you making the payment beforehand?
An error occurred while saving the comment SusanH
commented
The appointment color in the appointment book should not change to blue "posted" when a payment is applied. The Money on Account feature that was taken away is missed. I agree that we now have to post a no charge visit, or pick a prior visit to apply a payment on account. Please bring that back. Thank you for your kind assistance.
-
9 votes
An error occurred while saving the comment SusanH
commented
Thank you for considering this important request. Our records should reflect the quality of care and should have proper terminology. This is especially important when records are shared with co-therapists and other healthcare providers.
SusanH
supported this idea
·
-
10 votes
An error occurred while saving the comment SusanH
commented
Please consider this important request so that medical records are accurate. This will save time as well.
SusanH
supported this idea
·
-
15 votes
Thanks for the request.
An error occurred while saving the comment SusanH
commented
This would be EXTREMELY helpful. Manually merging the two accounts and inactivating one is time-consuming and difficult. Thank you for considering this request.
SusanH
supported this idea
·
-
1 vote
This doesn’t seem like intentional functionality, have you spoken with our support team yet?
SusanH
shared this idea
·
-
4 votes
Thanks for the suggestion.
An error occurred while saving the comment SusanH
commented
This would be very helpful in balancing! Please consider this request.
SusanH
supported this idea
·
-
18 votes
Thanks for the request.
An error occurred while saving the comment SusanH
commented
This would be very helpful. Please consider.
-
5 votes
Thanks for the feedback.
SusanH
shared this idea
·
-
1 vote
Please contact our support team, this sounds like something they can assist with.
An error occurred while saving the comment SusanH
commented
Does your appointment have a zero location? We have found that sometimes an appointment has a "0" instead of a location listed. Tech support has examined this issue but has been unable to recreate the problem. This causes the patient's appointment to drop off of any lists. In order to fix the zero location, simply dragging and dropping the patient's appointment to a different column will populate the location. If ANYONE knows why this happens or how we can prevent it, please let us know.
-
2 votes
Thanks for the request.
SusanH
supported this idea
·
-
3 votes
Thanks for the feedback.
SusanH
supported this idea
·
-
1 vote
We appreciate the feedback, thanks.
SusanH
shared this idea
·
-
3 votes
We appreciate the feedback.
An error occurred while saving the comment SusanH
commented
This is an excellent idea. We fully support this idea. Please consider this request! We struggle with his problem on a daily basis.
-
8 votes
Thanks for the request.
An error occurred while saving the comment SusanH
commented
Reposting for your review. PLEASE consider this request.
An error occurred while saving the comment SusanH
commented
Please consider this enhancement request! We currently override the billed charge on each procedure line when the patient's maximum has been met in order to bill our UCR. As the poster stated above, many insurance carriers, such as our local BCBS do not require a provider adjustment after the yearly max has been met. So that our billing statement matchs the EOB, etc., we would greatly appreciate this option. In the insurance profile, there could be a box to check to forego PPO write-offs when the insurance estimate is $0.00. Thank you for considering this request.
SusanH
supported this idea
·
-
9 votes
An error occurred while saving the comment SusanH
commented
Is this true for Pre-Registered patients? Or only Existing Patients?
-
12 votes
An error occurred while saving the comment SusanH
commented
This is a fabulous idea!
-
12 votes
Thanks for the request.
An error occurred while saving the comment SusanH
commented
Please note that adding the referring group to the card file isn't a good solution, because if the group changes the address, one needs to update both records.
An error occurred while saving the comment SusanH
commented
Begging for this enhancement request.
An error occurred while saving the comment SusanH
commented
Please consider this enhancement request.
An error occurred while saving the comment SusanH
commented
Please consider this enhancement request. Rather than print a label for an individual referrering doctor, we would like to create a mailing address or letter for the entire group.
SusanH
supported this idea
·
An error occurred while saving the comment SusanH
commented
We would be extremely grateful for this option. Please allow printing of an address label for a group.
-
45 votes
Thanks for the request.
An error occurred while saving the comment SusanH
commented
We would also appreciate the option to select from an existing guarantor. Thank you.
SusanH
supported this idea
·
-
3 votes
Thanks for the request.
SusanH
supported this idea
·
An error occurred while saving the comment SusanH
commented
Please consider this request. We too were surprised to find thousands of old messages in our sent mailboxes. Messages can only be deleted one at a time. We would like the ability to click on multiple messages or have an option to "delete all." Thank you.
It would be wonderful if the insurance reason for denial could post a note on the statement in the same manner that the "Special Notes" can post a comment on billing statements. We currently have to choose an insurance denial, and then enter a "Special Note." Eliminating these two steps to one step would be very helpful.