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SusanH

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  1. 22 votes

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    SusanH commented  · 

    We are grateful for the different deductibles and percentages based on categories, but are asking if certain procedure codes could be flagged so that the estimated insurance benefits do NOT get subtracted from the maximum. The maximum does not apply to certain diagnostic and preventative procedures.

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    SusanH commented  · 

    Majority of Delta Dental plans in Hawaii now have this diagnostic and preventive clause. PLEASE consider this suggestion. It's very important to assist in accurately collecting patients' shares. Thank you.

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    SusanH commented  · 

    Please implement this option to prevent over-collection and manual calculations of patients' shares. Thank you.

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  2. 31 votes

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    Researching  ·  3 comments  ·  OMS Vision  ·  Admin →
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    SusanH commented  · 

    Would you please clarify how the letters to general dentists appear to the right of the screen? We would appreciate the ability to send a letter to a general dentist as well, and seem to have to make a different letter because of the merge fields. Thank you.

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  3. 37 votes

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    4 comments  ·  OMS Vision  ·  Admin →
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    SusanH commented  · 

    Please revisit this request. It would improve workflow efficiency!

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    SusanH commented  · 

    This would be extremely helpful to our office and improve efficiency and workflow. PLEASE consider this request.

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  4. 9 votes

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    SusanH supported this idea  · 
  5. 10 votes

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    SusanH supported this idea  · 
  6. 11 votes

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  7. 12 votes

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  8. 13 votes

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  9. 14 votes

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  10. 32 votes

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  11. 7 votes

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    2 comments  ·  OMS Vision  ·  Admin →
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  12. 2 votes

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    0 comments  ·  OMS Vision » Claims  ·  Admin →
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    SusanH supported this idea  · 
  13. 11 votes

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    1 comment  ·  OMS Vision  ·  Admin →
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  14. 11 votes

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    6 comments  ·  OMS Vision  ·  Admin →
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    SusanH commented  · 

    Please consider this request in 2020. It is still a problem where payments are posted to the wrong office location causing collections to appear off. Thank you.

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    SusanH commented  · 

    Please consider this request.

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    SusanH commented  · 

    Please consider this request. Reposting for your review in 2018. Thank you.

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  15. 13 votes

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    1 comment  ·  OMS Vision  ·  Admin →
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    SusanH supported this idea  · 
  16. 16 votes

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    0 comments  ·  OMS Vision  ·  Admin →
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    SusanH supported this idea  · 
  17. 21 votes

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    6 comments  ·  OMS Vision  ·  Admin →
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    SusanH commented  · 

    Please consider this request. We are still hoping that this enhancement request will go through!

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    SusanH commented  · 

    Please consider this request. We have multiple referring doctors with multiple locations and would appreciate the CORRECT phone number displaying. Thank you.

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    SusanH commented  · 

    Please consider this enhancement request.

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  18. 46 votes

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    2 comments  ·  OMS Vision  ·  Admin →
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    SusanH commented  · 

    It would be wonderful if the insurance reason for denial could post a note on the statement in the same manner that the "Special Notes" can post a comment on billing statements. We currently have to choose an insurance denial, and then enter a "Special Note." Eliminating these two steps to one step would be very helpful.

  19. 5 votes

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    SusanH commented  · 

    The appointment color in the appointment book should not change to blue "posted" when a payment is applied. The Money on Account feature that was taken away is missed. I agree that we now have to post a no charge visit, or pick a prior visit to apply a payment on account. Please bring that back. Thank you for your kind assistance.

  20. 9 votes

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    1 comment  ·  OMS Vision » EHR  ·  Admin →
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    SusanH commented  · 

    Thank you for considering this important request. Our records should reflect the quality of care and should have proper terminology. This is especially important when records are shared with co-therapists and other healthcare providers.

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