denial reasons on statements
Would be nice if the denial reason (entered when posting the insurance payment and using the denial check box/reason)...would show on the patient's statement. It would save calls to the office perhaps.
Idea submitted from DVE Expert Series
32
votes
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Thanks for the suggestion.
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Janette Whittington (Certified Trainer) commented
CID 377 - Offices are doing "work arounds" for this - adding in dummy codes and posting them after posting the payment so that it shows on the statements