denial reasons on statements
Would be nice if the denial reason (entered when posting the insurance payment and using the denial check box/reason)...would show on the patient's statement. It would save calls to the office perhaps.
Idea submitted from DVE Expert Series
Thanks for the suggestion.
Janette Whittington (Certified Trainer) commented
CID 377 - Offices are doing "work arounds" for this - adding in dummy codes and posting them after posting the payment so that it shows on the statements