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384 results found

  1. work on entering in insurance payments/denial

    sometimes a patient has 25 teeth out and we get an insurance check and they only pay the first 3 teeth and then the plan is maxed out. We then click on "denied" on all the remaining teeth and have to go tooth by tooth to explain why we marked denied (exp: maxed out/no inquiry). it would be nice if you could enter in the reason code one time and them click on an option for apply to all denied charges so it would save some time.

    18 votes

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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Implant center

    That the part number of the product be listed all through out, for tracking and ordering purposes,

    11 votes

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    1 comment  ·  Implant Manager  ·  Flag idea as inappropriate…  ·  Admin →
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  3. OFRS - Rx comments or note section

    Abilty to add a comment or note into the Medical RX section to indicate if the RX was sent electronically, printed or called into the pharmacy.

    4 votes

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  4. Insurance maximums for specific procedures or procedure categories.

    Starting to see profiles where the max does not apply to preventative procedures, only basic and above.

    22 votes

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    6 comments  ·  Patient Information Center  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Allow emailing of revised letters to referrers from document center

    Currently, if you revise a letter that is already in the document center and choose it to be emailed, it emails to the patient not the referrer. Our doctors are not doing their own letters on the computer (their staff are) so they want to review it and make any changes before emailing the final letter. It does not make sense that you cannot email it to the referrer unless it is a brand new letter. Please change this allowing offices to be much more efficient. At this time, we are having to recreate letters mulitple times after each revision…

    6 votes

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  6. 2 votes

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  7. ledger multiple transfer

    The ability to transfer or edit multiple lines at once on the ledger, or have a pop up box as if you want to cascade the change to all procedures for that posting date. Example, if you change the location or doctor number when editing the line. Example 2 would be to highlight the entire posting date and transfer to patient or insurance.

    8 votes

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  8. Aldrete score template

    It would be extremely beneficial if there was a template to use post op/IV discharge. The aldrete calculator is highly recommended by the ASA as well as AAMOS

    8 votes

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    Closed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  9. When we enter anesthesia drugs IN ORDER in the treatment checklist it integrates in the narrative in a random order. Please change

    When we enter anesthesia drugs IN ORDER in the treatment checklist it integrates in the narrative in a random order. Please change this to show the drugs administered in correct order on narrative.

    3 votes

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  10. Commonwealth OMS - co-therapist

    combine co-therapist and referrer file.

    2 votes

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  11. Patient Refund -

    We should be able to enter the refund type - just as we do the payment type. Should be able to enter Refund per Credit Card - and then describe the card..instead of check # it should say "VISA","MC","Discover"....or whichever.

    5 votes

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  12. Accounts Receivables report by Billing Type.

    The ability to run an AR report by Billing Type would be beneficial. Currently we can export the file to Excel and sort by Billing Type, but this ties up a lot of time.

    8 votes

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    3 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Medical Claim Form

    If a CPT code is performed multiple times, we should be able to reflect that on the CMS 1500 form. We should be able to list one procedure (CPT 21248 or CDT 6010) on the medical claim form (line 24D), the number of times it was done (line 24G), and the charges should be a multiple of the two (line 24F). I've made several calls and have been told this is the way the system was developed and that it is a programming issue.If a medical carrier pays the 1st line at 100 percent for an operation, and each subsequent…

    32 votes

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  14. pre registration

    It would be nice if updating a patient's info in pre reg updated it in registered info and appointments as well and vice versa.

    4 votes

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    Closed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Updating Scan Forms

    When adding or deleting items from Scan Forms have the system automatically update Scan Forms attached to future appointments. We schedule several weeks out and have to delete and re-add scan forms to each existing appointment in order to have the updated form available. Very time consuming.

    12 votes

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  16. CONVERT TO PATIENT BALANCE

    REMOVE "CONVERT TO PATIENT BALANCE" FROM STATEMENT WHEN AUTO CONVERSION HAS OCCURED

    4 votes

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  17. treatment plan disclaimer

    The ability to have different disclaimers on different treatment plans. Sedation, local, implant...

    3 votes

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  18. New patient asterisk on appointment book

    When a new patient is scheduled, it would be very nice if there were an asterisk next to their name so it is easily visible by looking at the appointment book that it is a new patient.

    6 votes

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  19. Truform and registration

    I would like to have the truform integrated into the registered patients. We have to register patients in order to gather information prior to the visit.

    3 votes

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    Closed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Re-Design the Receipt

    Our patient's get so confused by the reciept. Where Total would normally be, is where the Estimated Insurance Benefits remaining is. It would look better if the total balance on the account is at the bottom. The Estimated Insurance Max remaining should be towards the top. The charges, payments, and adjustments are fine in the middle.

    104 votes

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    Needs Clarification  ·  15 comments  ·  Flag idea as inappropriate…  ·  Admin →
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