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23 results found

  1. referrer report

    a report that would tell me for example: which general dentists send me implants code 006010? this would just list the dentists and how many of this code they sent for a certain time period.

    39 votes

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  2. Prescriptions called in

    We would like to be able to make a note within the prescription that it has been called in for the patient. with the date it's called in , the time and the pharmacist spoken with.

    32 votes

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  3. implant tracking/inventory info on pt merge into narratives

    I would like to have ALL the implant item info (Implant item name, size, lot #, etc incl bone grafting information) that was entered into the implant tracking / inventory for my patient to merge into their narrative.

    22 votes

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  4. Failed appointments to stay on schedule

    When a patient fails an appointment, it would be really nice if the appointment would stay on that days schedule. Then if it would turn red, that way we can just go through the schedule and call people who missed their recent appointments.

    19 votes

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    1 comment  ·  Admin →
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  5. copy demographics from existing patient to family member new patient

    It would be nice to merge the address, phone numbers, insurance etc from an existing patient to another patient in the same family.

    13 votes

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    1 comment  ·  Admin →
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  6. Enhancement

    We need some form of Proof of Insurance Submission other than the Quick Answers - BCBS of VT will not accept this as proof of submission and we have had to write off balances. This is when we have to submit on paper as a secondary carrier or with attachments (ie Biopsy Report, etc)

    11 votes

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    1 comment  ·  Admin →
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  7. Quick Statements/Billing Statements

    There should be an option to select from the ledger what you would like to appear on the quick statement. It is very frustrating and confusing to the patient when they receive a statement that is not clear as to what they owe for. If a long term patient that has been treated in our office for years and has incurred new charges, they should be able to see only what charges are outstanding, not everything ever posted to their account.

    10 votes

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  8. Software is slow and hangs when used by several users since upgrades.

    Software hangs and is slow to repsond in multiple fields since upgrades. Two differnet servers were tried and bothe experienced the same problem, so it is definitely a software problem.

    8 votes

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  9. fill out medical claim forms properly according to the National Uniform Claim Committe

    We are unable to properly fill out medical claim forms. RIght now we have to manually fill out the treatment portion to receive a response within 2 weeks. IF we use the options in OMS it just confuses the medical carriers, and payment or denial is delayed

    7 votes

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  10. Pre treatment was sent to which carrier

    when you are in clinical and double click on procedure to see if pre treatment was sent it shows the date it was sent but not to which insurance carrier. If we sent to two ins carriers it should have two separate listings like with the ledger under each procedure it has ins 1 and ins 2 and lists the date submitted and how many times.

    7 votes

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  11. Appointment Colors

    Bring back the feature where appointment color indicators turn "Blue" when charges are posted regardless if the charge is posted that same day, the next day, or next week. Some offices do still manually post charges and post the next business day or after an operative report is received (and properly coded out) If not posted on the same day, we have to go back into the "Confirmation Status" and mark the appointment "Posted" It is a waste of time

    6 votes

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    1 comment  ·  Admin →
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  12. 6 votes

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  13. Adding BMI calculator to EHR Narrative

    I would like to be able to include an excel table with the formula to calculate a patients BMI right in the EHR Narrative

    5 votes

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    0 comments  ·  EHR  ·  Admin →
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  14. Provider Number

    We have different doctors who fill in, would be nice to be able to change the provider number once and it change the entire treatment plan or posting on ledger. Takes too long to change each individual line.

    1 vote

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    0 comments  ·  General  ·  Admin →
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  15. In the timeclock it would be nice if you could only access your info.

    When an employee selects another person's name they are able to see their hours. I would like to see that only the employee who is logged in can see their hours only.

    1 vote

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    0 comments  ·  General  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Claims  ·  Admin →
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  17. Holidays should show up on schedule!

    As I schedule appointments many times they get scheduled inadvertently on holiday. There should be some alert on daily schedules of ALL holidays.

    1 vote

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  18. The Ability to add folders/organize PT's Documents

    It would be awesome to have the ability to add folders or better organize the PT's documents. For Example, you could add a folder titled "Claim Info/EOB's" and within that folder you could scan and store all EOB's for certain claims vs. having a super long list of data to scroll/sort through with the current option. You could also add folders for Pathology, Imaging Results (CT's/MRI's, etc) the storing of admit documentation (financial agreements, etc).

    1 vote

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  19. You should be able to edit your categories in the document center. Delete the ones you never use or rename the ones that are there.

    You should be able to edit your categories in the document center. We don't use some of the folders, so it would be nice to get rid of them and add some that we would use. You can add a folder, but you can't delete any of the existing folders even though they are never used!

    1 vote

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  20. Would like to be able to block out other patient names on scanned in EOB'S that are being attached to insurance claims.

    Need to be able to block out other pt names on EOB's that are being attached to secondary ins. claims.

    1 vote

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