Failed appointments to stay on schedule
When a patient fails an appointment, it would be really nice if the appointment would stay on that days schedule. Then if it would turn red, that way we can just go through the schedule and call people who missed their recent appointments.
This is what the cancellation list is for, if you’d like the process or the cancellation list to be improved in some way, please submit feedback regarding it specifically.
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Janette Whittington (Certified Trainer) commented
You can pull a cancellation list to follow up with broken appointments.
Tools / Cancellation list / Cancelled Today or Cancelled for Today.
If you are on the latest version of the software, you can also use the new filter that excludes rescheduled appointments (Version 15.2).