Quick Statements/Billing Statements
There should be an option to select from the ledger what you would like to appear on the quick statement. It is very frustrating and confusing to the patient when they receive a statement that is not clear as to what they owe for. If a long term patient that has been treated in our office for years and has incurred new charges, they should be able to see only what charges are outstanding, not everything ever posted to their account.
10
votes
Rosemary
shared this idea
This can be accomplished by changing your statement settings. Please contact support for assistance.
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Anonymous
commented
any update on this??? this is very frustrating for our office and our patients
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Anonymous
commented
yes this very frustrating!!!!!!!