OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
76 results found
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time clock note
Currently when training staff on the time clock, we advise them if they forget to clock in at 8 am, to go ahead and clock in when they do remember. Then someone with admin rights needs a hand written note given to them to remind them to fix the time.
Would like the ability for staff to add a note when clocking in or out that would communicate when a change or fix needs to be done.
3 votesThanks for the request
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Treatment Plan / Tooth Selector
Change the default on the "Tooth Selector" box to OK, in lieu of "Cancel" When adding several teeth, it is easy to just type the numbers and hit "enter" but enter takes you to cancel and you lose everything. Not a very quick and efficient way to add teeth to a treatment plan currently.
1 voteThanks for the feedback.
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Be able to view a patients ledger at least through the balance without having to scroll across
Have the ability to view a patients ledger through the balance column without having to scroll across
1 voteWe are working on allowing you to hide/show columns and rearrange columns in the ledger in our 18.0 overhaul of the Patient Information Center
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Ding/Beep sound when routed form pops up in virtual scan form box
It would be awesome if the system could make a sound when you get a routed form. Right now, if you're focused on something else or working on your other monitor, it's easy to miss that you have a form waiting.
1 voteWe appreciate the feedback.
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Post payments under the procedure and not by date of payment.
Posting it by date makes it difficult to see what procedure that pymt is for. Have the option to display it under the procedure as opposed to by date.
6 votesWe appreciate the feedback, thanks.
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alert pop up
ability to suppress the alert pop up of other users/categories/etc.
customize it so only the notes the user enters only pops up.
set alert pop ups for a date in the future (reminder).1 voteThanks for the suggestion.
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ability to enter last four of credit cards
Would like the ability to enter the last four numbers of a credit card, so that when we refund to a credit card and the patient asks what card, we have an easy record to see. should show on the ledger like the check number does for checks and efts.
Entered for NESS1028612 votesThanks for the request.
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Preference management
I work for a college of dentistry which includes an Oral Surgery student clinic as well as residency program. Since implementing OMS Vision software, we've experienced several frustrations but most center around issues with how user configurations are managed within OMS Vision. I'll explain. The dentistry college is one part of a large complex of other colleges, hospitals, research groups, etc so this clinic's security is managed a lot more strictly than it might be a single practice clinic. For example: group logins are prohibited, each user must access through their own login, users must change passwords at regular intervals,…
2 votesThank you for the suggestion, we greatly appreciate the feedback.
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Need to change the treatment plan to print single space vs double space; wasting paper, toner, time!
Treatment plan: The new version prints out 2 pages vs 1 page when we are printing the treatment plan if there are more than 7 items.The old version allowed more than 7 items to be printed on 1 page. Please change the printing of the treatment plan to single space vs double space. Then we will all save on paper, toner & time! We have the patient sign the treatment plan & scan it; now we have to scan 2 pages vs 1 page=waste of time!
2 votesThanks for the feedback, what version were you on before where it printed differently?
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1 vote
Thanks for the request.
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Prevent pop-up windows from stealing focus from dialog boxes.
Would be great if you could figure out a way that pop-up screens such as instant messaging, In-office, etc. would not interfere with whatever the receiving user happens to be typing at the pop-up pops. This is a HUGE hassle when you're busy with patients and trying to get their information updated and estimate prepared.
2 votesThanks for the request.
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allow in preferences a settings to give options of how often the Virtual Scan opens
Allow the user to choose how often the virtual scan form box pops up rather than every minute, like the daily reminders you can choose after so many minutes for it to pop up
1 voteThanks for the request.
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Allow Scheduling indicator
If a current patient is not marked as Allow Schedule (therefore, do not schedule) that indicator is not showing up when the patient is added to the Pre-Reg for a new problem/referral. It would be beneficial to have that flagged somehow in Pre-Reg also
2 votesThanks for the suggestion.
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Every search function in OMSvision is useless as it cannot cycle to next search item
We use search for thing we are not certain. Search need function to cycle to next search item not only the very first that fits the criteria.
1 voteThanks for the feedback.
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ability to mark procedure not to go to ins from tx plan
the ability to mark procedures not to bill to ins while tx planning. So if someone different posts the procedure, ins does not accidently get billed
1 voteWe appreciate the request, thank you.
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insurance ----- should be another option--- to EDIT not just add or delete
add option to "edit" insurance instead of just add or delete
1 voteCan you elaborate on this a bit? Where do you want to edit insurance?
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Merging Accounts
We need to have the ability to merge accounts. For example if the same patient is created twice We need the ability to merge the accounts into one. So all EHR Narratives, contact notes, phone numbers, address and ledger notes are combined into one account
15 votesThanks for the request.
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Transferring balances from Primary Insurance to Patient Balance
Please create a more efficient way to transfer balances from insurance to patient. I have statements that are printing the wrong balances and I have to go into the ledger and click on each line item to transfer the balance. Right now if there are 2 insurances, the system thinks Primary and 2nd Insurance. In our case, we enter Dental and Medical, because some dental insurances required the medical eob. When posting the payment from the insurance, the system should allow a transfer to patient at this time. Thank you.
6 votesThanks for the request.
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In-office code that does not show up on patients statement
The Virtual Scan Form works only through codes - at this time, all codes are visible on a patients statement and ledger. It would be very useful to allow offices to create codes that would improve communication but aren't necessarily things that the patient needs to know about. Ie. A code to specify the time units on a local procedure. A procedure done under local anaesthetic has no way of noting how much time is required. Unlike a nitrous or an anaesthesia case where the code specifies time, there is nothing to specify time on a local case.
1 voteThanks for the request.
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Referring & Non referring Docs
Many times we need to write letters to patients other doctors that didn't refer them but we need to notify them of their patients surgery. We need the slot that says general dentists to say non referring doctor and be a drop down so we can specify if its an orthodontist, general dentist, endodontist or etc. In the referring slot our letters are thanking the doctor and specifying the treatment. Only one doctor refers the patient, theres no need to have more than one referring doctor. It is so important to be able to specify the specialists and be able…
1 voteThere are several options in letters to accomplish the tasks you need. Please contact specialtytl@henryschein.com for further assistance.
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