Jenee Doucet
My feedback
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41 votes
Hey All,
We’re doing some research on this idea to see where it could fit into our roadmap. We have the following questions for you all, and would appreciate as much feedback as you can provide.
1. For the insurance verification icon, what method do you use to verify your insurance, and would it be acceptable for this to be a manually set checkbox on the appointment?
2. What do you think these icons should look like, and where would you like them to show on the appointment? Near the other icons? In a completely new space?
Let me know what your answers are, and we’ll keep you updated on the status of this idea!
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2 votesJenee Doucet
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6 votesJenee Doucet
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5 votes
I never heard back from you on this, please feel free to resubmit with the requested information.
Jenee Doucet
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5 votes
Thanks for the request.
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5 votesJenee Doucet
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Jenee Doucet
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7 votes
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commented
Zie is a gender neutral pronoun
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5 votesJenee Doucet
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9 votes
We appreciate the feedback, thanks.
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21 votes
Thank you for the request.
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46 votes
Thanks for the request.
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26 votes
Thanks for the suggestion.
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89 votes
Please provide us with specific details on which areas of the software should have spellcheck added.
Jenee Doucet
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104 votes
An error occurred while saving the comment Jenee Doucet
commented
Also, if a patient splits the payment between two credit cards/methods of payment. It would be nice if all receipts are itemized. Flex spending and HSA's require an itemized receipt. When patients are paying with two flex spending and HSA's the second receipt has the procedure code, but the description will state "patient payment". This is not adequate for the HSA or Flex Spending and results in a frustrated patient. So maybe the ability of a "master" Receipt that is itemized and shows all methods of payments made on that Day.
An error occurred while saving the comment Jenee Doucet
commented
We don't utilize the family payment feature. Most of the time we are collecting the payment on the DOS. I didn't think that we had the "family pay" option when posting/collecting on the DOS. If we post first and then collect after it will affect our reports. The confusion is that the patient's estimated remaining max is where a total typically is. Although the estimated remaining max is nice info to have on the receipt, it is not the most important thing to have on the receipt. It would be nice to have insurance info (like General Max, Deductible, remaining Max, remaining deductible) separated on the form. Just an idea.
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2 votesJenee Doucet
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37 votes
Thanks for the request.
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6 votes
Thank you for the suggestion.
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1. We physically call or go online, but a manually set checkbox on the appointment would be ideal. The point to the request is to be able to know at a glance if everything has been received.
2. The icons should show up on the appointment similar to latex allergy or when we have the lab case received. For the x-ray the icon could look like a tiny x-ray or tooth and for the insurance, you could use the same umbrella symbol you do for the insurance profile tab and have a green check mark on or near it.