OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
8 results found
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Letters to dentists
It would be nice if when we are sending a letter we could pick referral or general dentist. A lot of time the referral is not who we want to sent the letter to. The referral could be another specialist or a friend. I know we can make different letters to each but that's a ton of duplicate work.
31 votes -
Treatment plan auto cycle completed work
More and more offices are leaving completed items on their treatment plans. There are various reasons for this (ability to track completed treatment, ability to check what was plan versus what was posted easily).
As a result, when new treatment is added to a treatment plan, it is getting mixed up with the completed items.
Would like to see completed items auto cycled (moved) to either plan 9 or phase 9 when the "completed" action happens
Idea entered at the OMS Vision Expert Series 2018
4 votes -
Medical Claims; additional fields
We need to have more options available to add other information to medical claims. Medicare requires a Referring and an Ordering provider on claims for images. With OMS Vision, we can only add one and have to stop the claim within our clearinghouse to add the other information. We also need to be able to add information in field 22 for any adjusted claims, corrected claims, etc. This is becoming more frequent with a lot of our medical carriers. AND they will no longer accept paper claims for any adjustments or corrections. This has to be done electronically. You have…
2 votesThanks for letting us know about this, If you can provide us with a rejected (and HIPAA redacted) claim from a carrier that documents this, it would go a long way toward expediting this process.
Outside of that, can you give us some examples of specific insurance companies that are requiring this information?
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sales tax report
Would like a report that JUST pulls the sales tax applied to a patient's ledger.
Cannot use notepad for this currently as it only pulls the total billed, which includes all procedures.
Tabulated is the only option currently for this to be reported on.
2 votes -
In EHR we need to have the option to put patients weight into kg or lbs
have the option to put weight into kg or lbs
2 votesThanks for the request, we’re looking into this.
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Tooth treatment selection
During consult appt. teeth indicated for treatment plan are listed to the left on the EMR. Then during the treatment appt. if the patient chooses to have treatment on a lesser number of teeth, all the original teeth planned are now listed on the treatment EMR, which contradicts what is actually happening. Then you have to delete the extra teeth line by line on the treatment EMR. This is very time consuming.
2 votes -
Code 000011 Needs to be removed from Claims Status Report
Code 000011 is showing up on our unbilled report as a line item that has not been billed to insurance. This code is for a Ledger Note and you can't bill ledger notes to insurance. It does not make any sense.
Thank you.1 voteWe will look into this, thank you for the request.
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Bad Debt Write-offs - Should Reduce Accounts Receivable but NOT alter Net Production
This is to request that OMSVision create an adjustment that is excluded from production or the billed charges column in a patient's ledger. When a patient's balance is written off, accounts receivables is correctly reduced; however, the adjustment decreases net production. This presents an inaccurate production and inaccurate collection ratio. A bad debt write off should reduce AR but leave net production correct. Thank you for considering this request.
1 vote
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