Janette Whittington (Certified Trainer)
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218 results found
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8 votes
Thanks for the request.
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3 votes
Janette Whittington (Certified Trainer) shared this idea ·
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12 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
Good request.
You can also search for the appointment by going to Tools / Search / Appointment Search.
This search uses first name / last name (or parts of them!) and looks for New AND Existing patients.
It also gives you the time, multiple appointments if applicable and by double clicking you can jump right to the appointment. -
3 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
The system automatically creates the claim (paper or electronic) when posting the charges.
Are you looking for it to submit electronically immediately or to print immediately as well?
P.S. There is a great insurance report to check for claims not submitted, that I recommend checking daily/weekly. (Report / Insurance / Reports/ # 6 and if you are the latest version of the software 15.2 you can check the box to ignore codes checked not to go to insurance)
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8 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
I would recommend checking into how the "advance profile" works in version 15. It has a great pop up feature that can assist with how to close/finish the root canal.
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3 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
Our software works with Outlook. Therefore any print preview can be emailed, whether that is a schedule, appointment list or accounts receivable.
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45 votes
Thanks for the feedback.
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
While eServices does not offer electronic claims, there are clearing houses that send medical claims that will work with out software.
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6 votes
Janette Whittington (Certified Trainer) shared this idea ·
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13 votes
Thanks for the request.
Janette Whittington (Certified Trainer) shared this idea ·
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15 votes
Thank you for the feedback.
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
idea entered for CID 88322
Janette Whittington (Certified Trainer) shared this idea ·
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1 vote
I would recommend contacting our support team for assistance.
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
If you haven't had a fix for this, I would recommend you check your master fee schedule. On the general tab, there is a selection of teeth. Make sure they are all blue. This indicates the tooth is allowed to be charged out with that code. Otherwise, yes Support should be called!
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4 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
I would suggest checking with the following companies:
Televox
Demandforce
Lighthouse 360
Solution ReachJust to name a few.
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4 votes
Janette Whittington (Certified Trainer) supported this idea ·
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5 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
Our system pushes the information to your email. You would need to check with your network IT to see if they can assist you with changes to your email software.
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3 votes
Janette Whittington (Certified Trainer) shared this idea ·
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8 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
idea entered for OFIS CID 89909
Janette Whittington (Certified Trainer) shared this idea ·
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3 votes
Janette Whittington (Certified Trainer) shared this idea ·
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6 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
When importing prescriptions into narratives, you have the option to import current day, week, month or all. This is applicable to both the table and regular format. If for some reason that is not working, I would recommend you call support. (1-800-323-3370)
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7 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
With medications, you would have to "open" that medication and enter in a stopped date.
You can't delete it because that changes history, there would be no record that they were on it when they came in.
Note, in version 15.1.0 medications can also be found on the Notes / Medical RX tab in their own section. -
5 votes
An error occurred while saving the comment Janette Whittington (Certified Trainer) commented
You can actually do this using Notepad. It allows you to generate a list and then "merge" that list to a letter in the word processor. You would have to create the letter first (Word Processor), then you can go to Notepad, generate the query and merge it into the letter you created.
If you haven't already, I would look at using the SVN and creating a Combination Note. The fields the clinicians have to fill in are highlighted in yellow, making it easier to find and less likely to miss.
SVN are also much more customizable than the old Manual notes used in Clinical Vision.