correct ClinicalVision
Sometimes, we cannot enter information for an existing tooth. Today we tried charting a tooth that is present in the patients mouth and on ClinicalVison, but cannot enter charting information. It happens with one tooth only. Not sure why but this needs to be fixed.
1
vote
Anonymous
shared this idea
I would recommend contacting our support team for assistance.
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Janette Whittington (Certified Trainer)
commented
If you haven't had a fix for this, I would recommend you check your master fee schedule. On the general tab, there is a selection of teeth. Make sure they are all blue. This indicates the tooth is allowed to be charged out with that code. Otherwise, yes Support should be called!