If a procedure is billed to insurance and a claim has never been received and a patient has an account credit- this does not reflect on the insurance aging report due to the credit balance. In 2023 more offices pre-collect for services/tx plans that may take 6 months to complete- based on timely filing limits with carriers- need this info FAST. As a consultant with 20+ periodontist clients, every other software has an option for this report. HELP!