Pease Update Messaging Center
My office has 3 locations and we use the Messaging Center all the time. We are unable to view the first message that is sent unless we get a reply. Also, please consider adding a place where messages can be searched rather than scrolling through all the messages in order to find the one needed. When scrolling through messages the program does not allow us to scroll very far in the past, we will scroll down and the list of messages will jump back up to the most recent. There is an error that happens all the time when typing notes in any part of Perio Vision when any window of the messaging center is open and running in the background. For example, when typing a Progress Note the curser will seem to tab somewhere else and not allow us to continue typing unless we click in the spot the notes are being entered, this happens multiple times. This error proves inconvenient as we cannot minimize a message to complete another task. We have to either complete the message and close down or abandon the message and close down.
Thanks for the request.
-
SusanH commented
Our Instant Message program clears message history without selecting the "Clear History" box. It clears messages up until a random date in the past (anywhere from one month to three months prior). Would you please research why version 16 clears recent messages but keeps some old history? Thank you for your assistance.
-
Janette Whittington (Certified Trainer) commented
In the latest version of the software (16) the messaging center was actually enhanced! The messages do not clear until you choose to clear them and they are much easier to read (more like a text message format!). You also have the option of sending messages to those that are offline!