Endo Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
155 results found
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Coordination of benefits when submitting insurance claims
We would like to be able to have a coordination of benefits option when submitting insurance claims electronically for patient's that have coverage through more than one insurance. Many Canadian insurance carriers support this type of transaction, but in Endovision, the "coordination of benefits" option listed under the insurance carrier's profile under "supported transactions" is greyed out. After speaking to support staff, we have been told it is not supported through Endovision at this time.
1 vote -
Indicator for Long Distance Phone Numbers
Add an option in the Patient Info Center in the "General" tab to indicate if a patient's phone number is long distance. Could be a check box or a text field where we could enter LD, indicating it is long distance.
1 vote -
Sound notification when patient in-office confirmation status changes
It would be great to have a sound notification, like a chime or beep, to alert all workstations when a patient's in-office confirmation status changes. If staff can be alerted by a sound when a patient's status is changed from "checked in" to "cht ready" or from "xrays" to "in treatment", they won't have to continually check the computer screen.
1 vote -
EHR - assessment - perio
EHR - Assessment - Perio probing - need boxes to enter pocket depths for Mesial & Distal readings..
1 voteThanks for the suggestion.
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when double clicking on a patient, it thinks we want to reschedule or move, and then moves it anyway. This is very annoying.
I would like to double click on the patient and their patient info show up.
1 voteWe appreciate the feedback, thanks.
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Preference setting for insurance profile last used not to auto populate
When I select an insurance profile on a patient and then go to a new patient and select to enter an insurance profile the previously selected profile auto populates and would prefer it did not do that.
1 vote -
Enhancement request: PLEASE add patients' email address in the recall reports. It is the most efficient way to recall patients in
With advanced technology, people always prefer email recalls. It is crucial to add patients' email address in the recall reports as well. It is the most efficient way to recall patients in by mass email. Calling patients in one by one and postcards take a lot of unnecessary leg work.
1 voteThanks for the request.
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write a personal note on quick statement
I would like to be able to write a personal note with details on the statement
1 vote -
Endo Vision registration and Dexis should merge information automatic.
When you register a patient in Endo Vision asyou do now, you have to then go to Dexis and register patient again. It would be SO nice if the fields could merge and one step you would be done.
1 voteThank you for the request.
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track who makes changes to time clock
we have 40 employees and 4 of us have access to edit the time clock. I have been finding clock out or in times missing or deleted and would like to know who is at fault. Also would be helpful to curb anyone altering hours for their own benefit
1 voteWe appreciate the feedback.
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create a POP-up box for entry of CBCT findings
Under assessment, have a separate CBCT findings that would have common default boxes- such as expanded sinus periostium, displaced sinus floor, polyps, mucous retention, perfortated alveolar plate, enostosis/boney island
1 voteThanks for the request.
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appointment search
On the appointment book, there is a feature that you can use to search for existing and new patient appointments that are coming up. (appointment book / tools / search / appointment search).
The problem is....the field is FIRST NAME / LAST NAME. This is opposite of everywhere else in the software and is not labeled to tell you that is in this format either.
CID 203798
1 vote -
Insurance template editing
Currently offices are trained to use a template to create a new insurance profile. They have to click okay, then choose editing or making.
Would like it a little more user friendly, as office staff gets confused or hits enter to many times, thus over writing the template.
CID 203798
1 voteThanks for the feedback
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carrier code
Change of verbiage to stay current with industry....
insurance profiles
currently - says Carrier Code
change to - payer IDCID 203798
1 voteThanks for the suggestion
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insurance exceptions
In the latest version of the software, we have the ability to add in insurance exceptions. Unfortunately, there is no way to see that an exception is applied to a category unless you edit the profile and then click on the exception.button.
Suggestion, add exception indicator on the show detail panel.
Suggestion, add a red text to the exception button within the profile.CID 203798
1 voteThanks for the request.
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billing cycle 5
We like how billing cycle 4 has a color indication on the general tab and an alert.
We would like to use billing cycle 5 for in house collections tracking (or something similar). But, we'd like a similar color indicator and alert.CID 203798
1 voteThanks for the request.
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payer
Need the ability to see the payer for a patient payment, WITHOUT having to open and then edit the related transaction. Some employees do not have access to the edit transaction window.
CID 203798
1 voteJanette,
Can you give us a bit more detail on this?
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EHR Letter email or export as JPEG
Give an option to select the file format during exporting and emailing. Some referring dentists request JPEG format. So I am unable to use the email feature. Instead, I have to after I export to PDF to the desktop, then I have to convert it to JPEG. Then I have to attach it to the email.
1 voteThanks for the suggestion.
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Could you redesign the Medical HX tab to have a quick add option like the Medications tab?
The recent update for version 17 has us click add for each item which is much more time consuming that a quick add button would be where we could check each item.
1 voteThanks for the suggestion.
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Security Log Report Option
Please Add another option under the security report log as "Edited the Treating Provider"
It is crucial in a group practice that treatment/payment is posted to the correct doctor, as this is how they are paid. If this information is edited/changed for some reason, it is important to know how to address1 voteWe appreciate the feedback, thanks.
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