15 results found
In in the current version of the software, if you change the address on the general tab, it will add a second address into the communications tab.
Would like the general tab to be READ only or prompt you to go to the communications tab to make the change instead. This will eliminate the duplicate addresses and questioning which one is the correct one.
CID 2037984 votes
Thanks for the feedback.
The Age Time Limits feature is great but only really able to be utilized the way it is designed by Perio, General and Pedo.
In order for this panel to be effective for Endo and Oral Surgery, it needs to have a column that the history could be entered.
Example: code D0140, frequency of 2 / year, age 0 through 125
There is no history from the software since they are seen situationally.
There also could be no history due to a conversion.
If there was an additional column for the last date of service for that code, then…2 votes
I would like to have cell phone number to note bad query2 votes
An issue that comes up with many offices when they first start using the software, or, as they bring new staff members on board to train....
They post an exam out. Fee $ 100.
The exam is covered, based on profile set up, at 100 %.
They have the patient pay in full due to frequency limitations.
They do not use the age/time table in the insurance profiles because they are situational / specialty. The frequency was reached at another office.
Therefore, there is a patient credit of $ 100 and an insurance balance of $ 100. The account has…2 votes
It would be great if there was more space to enter an insurance group number. Some of the group numbers will not fit.
If we could add about 6 more spaces to allow for a longer group number that would be amazing. Right now we are having to leave off the ending numbers or dashes, zero's etc. Thank you2 votes
Can you make a referral tab for when one of our patients refer to our practice? I would like to track that and reward our patients.2 votes
If you have a patient coming in with multiple appointments, you have to open other windows to find this: Appointment tab / future, Appointment book / Search. There are multiple clicks to see the information or to know there might be additional appointments.
Would like a feature similar to the numerical value on the insurance tab.
Appointments (y) or Appointments (1)1 vote
Please, please, please get Endovision capable of using WIA drivers for scanning documents. It is getting more and more difficult to find document scanners still using TWAIN.1 vote
In Patient Info Center Ledger, make the Provider number BOLD or a different COLOR. Its placed directly next to the tooth number, so at a quick glance, can cause confusion or be read incorrectly.1 vote
Add an option in the Patient Info Center in the "General" tab to indicate if a patient's phone number is long distance. Could be a check box or a text field where we could enter LD, indicating it is long distance.1 vote
When I select an insurance profile on a patient and then go to a new patient and select to enter an insurance profile the previously selected profile auto populates and would prefer it did not do that.1 vote
On the appointment book, there is a feature that you can use to search for existing and new patient appointments that are coming up. (appointment book / tools / search / appointment search).
The problem is....the field is FIRST NAME / LAST NAME. This is opposite of everywhere else in the software and is not labeled to tell you that is in this format either.
CID 2037981 vote
Currently offices are trained to use a template to create a new insurance profile. They have to click okay, then choose editing or making.
Would like it a little more user friendly, as office staff gets confused or hits enter to many times, thus over writing the template.
CID 2037981 vote
Thanks for the feedback
In the latest version of the software, we have the ability to add in insurance exceptions. Unfortunately, there is no way to see that an exception is applied to a category unless you edit the profile and then click on the exception.button.
Suggestion, add exception indicator on the show detail panel.
Suggestion, add a red text to the exception button within the profile.
CID 2037981 vote
Thanks for the request.
IF PATIENT IS THE SUBSCRIBER MIDDLE DOSENT PRINT ON CLAIM FORM IN THE SUBSCRIBER AREA EVEN THROUGH IT IS IN THEIR PROFILE??1 vote
These kinds of requests are tricky, we need to have a copy of rejection notices from the insurance company for us to consider changes like this.
I would highly recommend you contact our support team and provide rejection notice documentation so that this can be documented appropriately.
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