4 results found

1. ability to change category headings on type and frequency report

   V2013 has a new report "Type & Frequency"...this report is really designed for OMS but would like the ability to change a couple of categories to be more geared towards GP instead of specialty.

   Idea brought up at DVE Expert Series

   13 votes

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   5 comments  ·  Reports  ·  Delete…  ·  Admin →
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   AdminTrevor Terry (Business Analyst, DentalVision Enterprise) responded

   Thanks for the request.

2. recall cards - exclude biling cycles

   For PDG - the ability to exclude certain billing cycles from recall reports/cards, i.e. billing cycle 3, for due and past due recall types.

   9 votes

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   0 comments  ·  Reports  ·  Delete…  ·  Admin →
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   AdminTrevor Terry (Business Analyst, DentalVision Enterprise) responded

   Thanks for your suggestion.

3. Aging Report Changes

   The current aging report has 7 aging buckets, 0 to 30, 31 to 60, 61 to 90, 91 to 120, 121 to 150, 151 to 180 and 181+ days, which would be 6 months or greater. However, these aging buckets are on the totals for each patient.

   By TOTAL, I mean that it includes BOTH insurance claims balances AND patient balances.

   The equation being, total balances = insurance claims balances + patient balances.

   I would like all 3 perspectives separated out

   1. the total balances and those aging buckets (which you have)
   2. the insurance claim balances ONLY, with the same aging buckets
   3. the patient balances ONLY, with the same aging buckets

   I have the solution for this already as I managed to reverse engineer the math and logic on your report in Microsoft Excel. I could give you my solution if you wish.

   Why is this important?

   Because many patients make the excuse that they will not pay until all insurance claims are in and have come back with a flat out denial, or insurance actually does pay. This alleviates that hurdle. The other problem it solves is that a dentist office can see all in one spot, the entirety, the universe of what is owed, by whom, and in each exact bucket, which makes it easier to collect the money, especially when cleaning up old accounts receivable, which may not have been done correctly the first time.

   Eric Lutz
   ericmichaellutz@hotmail.com

   The current aging report has 7 aging buckets, 0 to 30, 31 to 60, 61 to 90, 91 to 120, 121 to 150, 151 to 180 and 181+ days, which would be 6 months or greater. However, these aging buckets are on the totals for each patient.

   By TOTAL, I mean that it includes BOTH insurance claims balances AND patient balances.

   The equation being, total balances = insurance claims balances + patient balances.

   I would like all 3 perspectives separated out

   1. the total balances and those aging buckets (which you have)
   2. the insurance claim balances ONLY, with the same aging… more
   2 votes

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   2 comments  ·  Reports  ·  Delete…  ·  Admin →
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   AdminTrevor Terry (Business Analyst, DentalVision Enterprise) responded

   Eric,

   I apologize for the misunderstanding regarding this request – And I thank you for submitting more information to allow us to see exactly what the pain point is here.

   I also apologize for not seeing this update sooner, the software we currently use isn’t very good at notifying us when we have a comment response, they often get missed, this is something we’re working on rectifying in the near future when we hopefully switch to a new feedback form.

   I’m re-opening this idea, and I will ensure it is given the proper weight during our prioritization meetings.

   Thanks.

4. Would like the ability to choose a date range for contact notes that print on aging reports

   It would be helpful if I had the ability to choose a date range to print the contact notes on the aging report. Some date back years and years and it wastes paper.

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   1 comment  ·  Reports  ·  Delete…  ·  Admin →
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   AdminTrevor Terry (Business Analyst, DentalVision Enterprise) responded

   Thanks for the suggestion.