1 result found

1. Rescheduling appointments

   We recently updated to version 17.1. Ever since the update the software has been way more sensitive when double clicking on appointments and will automatically go to reschedule the patient or state that we can't schedule there. We'll get a pop up box asking if patient or office is rescheduling, when all we wanted was to open the appointment to add comments/etc. Then there is no way to cancel/stop the rescheduling. Patients have been moved/rescheduled when that wasn't what we were trying to do. This has created a lot of problems, please change the reschedule pop up box so there is a way to cancel/abort if we don't want to/not trying to reschedule!

   We recently updated to version 17.1. Ever since the update the software has been way more sensitive when double clicking on appointments and will automatically go to reschedule the patient or state that we can't schedule there. We'll get a pop up box asking if patient or office is rescheduling, when all we wanted was to open the appointment to add comments/etc. Then there is no way to cancel/stop the rescheduling. Patients have been moved/rescheduled when that wasn't what we were trying to do. This has created a lot of problems, please change the reschedule pop up box so there… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Appointment Book  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminTrevor Terry (Business Analyst, DentalVision Enterprise) responded

   This is not an intentional change, I will forward this to the correct team to have this investigated.

   Thank you