When we call technical supp
There are not enough available Bomgers (Remote Assistance Portal) open for your technical support to log on to our computers when we need technical support. When that happens we then have to take a number for them to call us back. This has been a problem for a long time and has the problem has exponentially grown since the update.
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Ashley@Chisdak's
shared this idea
We have a limited number of licenses. Customer is required to provide remote access – if this is available there is no wait