When sending e-claims if there is anything wrong, it completely shuts down my OMS program.
The reason is often because of "Subscriber relationship is off" When I look it is often not, and this is causing major issues when trying to send the e-claims out.
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Alyssa
shared this idea
I recommend you speak with our support team to see if they can solve this issue, and if they cannot – they can ensure that it is properly documented and reported.