Nicknames
On the appointment screen, it would be easier/nicer for patient "nicknames" or the name they prefer to be called, to show up NEXT TO the patient's legal name on the actual appointment, instead of farther down in the comments.
Dr Dohm
shared this idea
We added a hover window that displays information for the patient in a convenient and accessible way. That should replicate this functionality.
-
Stacy
commented
Trevor: This option does not work as a work around, as I do not have the hover option turned on as it gets in my way. Dentrix allows you to turn the option on and off on the schedule the same way your "hide pt name" box is at the top of the appointment book. The hover window is not just specific to nicknames it shows much more info. More than I need or want to see. This idea is popular as it is a necessity, calling someone by the name they do not choose to go by can get you in hot water fast with some patients.
-
Stacy
commented
I really suggest they make this change as some patients get so offended if you call the Rick and they want to be called Henry. You have to have the data correct though in the name box as otherwise the claim will reject. Thank you for posting this idea!