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Endo Vision

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2 results found

  1. appointment search

    On the appointment book, there is a feature that you can use to search for existing and new patient appointments that are coming up. (appointment book / tools / search / appointment search).

    The problem is....the field is FIRST NAME / LAST NAME. This is opposite of everywhere else in the software and is not labeled to tell you that is in this format either.

    CID 203798

    1 vote

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    Closed  ·  0 comments  ·  Patient Information Center  ·  Admin →
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  2. MIDDLE INITIAL

    IF PATIENT IS THE SUBSCRIBER MIDDLE DOSENT PRINT ON CLAIM FORM IN THE SUBSCRIBER AREA EVEN THROUGH IT IS IN THEIR PROFILE??

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    0 comments  ·  Patient Information Center  ·  Admin →
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    Closed  ·  AdminTrevor Terry (Business Analyst, DentalVision Enterprise) responded

    These kinds of requests are tricky, we need to have a copy of rejection notices from the insurance company for us to consider changes like this.

    I would highly recommend you contact our support team and provide rejection notice documentation so that this can be documented appropriately.

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