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384 results found

  1. Treatment Plan - printed report includes all treatment types regardless of filter settings

    The printed Treatment Plan form doesn't respect filter display selections set on the application form. For example, if a user removes "Complete" treatments from the Filter Display of the treatment plans tab and then clicks "print," the resulting printed version still includes "Complete" treatments. The reason it's a problem for us today is that people sometimes overlook the status of treatment options and have attempted to do work that they shouldn't or was completed previously.

    It looks like this would be a quick fix to change the printer's version of the query to the last one used to display filtered…

    1 vote

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    1 comment  ·  Patient Information Center  ·  Flag idea as inappropriate…  ·  Admin →
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  2. insurance ----- should be another option--- to EDIT not just add or delete

    add option to "edit" insurance instead of just add or delete

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  3. Choose email address

    When sending email from Document center, be able to choose the email we want to send the letter to, i.e. referring Doctor or patient.

    1 vote

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  4. Simplify authorizing provider validation for scripts

    We are an office with 20+ doctors, most of whom are residents. We received multiple calls to verify the physicians who have authorized a script. Currently, authorizing provider is not easily available from Patient >> Notes>> Medical Rx. The workarounds that I received to date are as follows:

    1.) Enable Preferences>> Print Defaults>> Disable "Do NOT print RX older than today.

    2.) Patient>>Actions section>> Print/View>> Security File

    Option 1 creates additional security risk because it allows users to print the same script multiple times. I'm not comfortable with disabling this flag in general but especially not in mass.

    Option 2…

    1 vote

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  5. Anesthesia Case Fields in Narratives

    In the narratives, the option for Prescriptions and Vitals includes; "All; Last 7 days; Last 30 days; Today" - Can this be an option for the anesthesia & medications as well?

    1 vote

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    0 comments  ·  EHR  ·  Flag idea as inappropriate…  ·  Admin →
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  6. for letters to referrers

    for letter to referrer, we need to be able to merge the exact date of service rather than the current date or date of last visit. If you need to generate the letter after the fact, days or weeks later, and the patient has had multiple service dates there is no way to tie the treatment to the right date on the letter. this is imperative.

    1 vote

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  7. 1 vote

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    1 comment  ·  Appointment Book  ·  Flag idea as inappropriate…  ·  Admin →
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  8. In-office code that does not show up on patients statement

    The Virtual Scan Form works only through codes - at this time, all codes are visible on a patients statement and ledger. It would be very useful to allow offices to create codes that would improve communication but aren't necessarily things that the patient needs to know about. Ie. A code to specify the time units on a local procedure. A procedure done under local anaesthetic has no way of noting how much time is required. Unlike a nitrous or an anaesthesia case where the code specifies time, there is nothing to specify time on a local case.

    1 vote

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  9. Referring & Non referring Docs

    Many times we need to write letters to patients other doctors that didn't refer them but we need to notify them of their patients surgery. We need the slot that says general dentists to say non referring doctor and be a drop down so we can specify if its an orthodontist, general dentist, endodontist or etc. In the referring slot our letters are thanking the doctor and specifying the treatment. Only one doctor refers the patient, theres no need to have more than one referring doctor. It is so important to be able to specify the specialists and be able…

    1 vote

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  10. 1 vote

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  11. Stop auto filling patients social security number into the insurance subscribers ID

    In the newest update the patients social security number is automatically auto filling into the insurance subscriber id. The patient is not always the subscriber. This is causing claims to bounce back.

    1 vote

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  12. HIPAA concern with windows still showing or coming up after logging out of software

    There are a couple of pop-up windows with patient information that still come up or pop-up on their own after having logged off of the software, or if they already open (which many times isn't obvious as they may be hidden in the background) they do not close automatically when you log off of the software.

    1 vote

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  13. Hire more software technicians so that we don't have to wait on hold during emergencies

    Something needs to be done in regards to waiting on hold when an issue with the software comes up. When you call for software support there are extremely long waits and you can't even talk to anyone - you are sent to hold from the beginning. There are glitches with the software all the time, especially after changing any setting or securities etc, resulting to not being able to use the software at any random time during a patient day. When a dental or oral surgery office has a software emergency they need help RIGHT AWAY otherwise the whole schedule…

    1 vote

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  14. Create carrier specific discount rules.

    For those that work with multiple carriers, it would be nice to make a set template with "rules" so that as an example - with Blue Cross - your template could automatically reduce every procedure after the first at the 50% rate and calculate accordingly. Currently you have to leave a note in the insurance profile to remind you to calculate this by hand. It would be nice to have these types of things available.

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  15. Bad Debt Write-offs - Should Reduce Accounts Receivable but NOT alter Net Production

    This is to request that OMSVision create an adjustment that is excluded from production or the billed charges column in a patient's ledger. When a patient's balance is written off, accounts receivables is correctly reduced; however, the adjustment decreases net production. This presents an inaccurate production and inaccurate collection ratio. A bad debt write off should reduce AR but leave net production correct. Thank you for considering this request.

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  16. Previous procedure index

    With the current virtual scan form, you are locked into specific headings. Not all specialties use the same headings or groups though.

    For example, while Perio may use bitewings, Oral surgery does not.

    It would be nice to be able to rename this category CBCT instead and use it for xrays that they actually take. Especially since in version 17, you can pick and choose the codes that apply.

    1 vote

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  17. Auto Posting ERA's

    The ability for OMS Vision to post ERA's (electronic remittance advice/ EOB) automatically to the ledger. Create the ability of OMS to link with Clearing houses or to received electronic EOB's back through your software and post the EOB/ERA to the patient's account.

    1 vote

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    1 comment  ·  Patient Information Center  ·  Flag idea as inappropriate…  ·  Admin →
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    We currently support importing electronic EOB’s and auto-posting to the ledger, I suggest you contact our support team to see how this works, however I do see some room for improvement when it comes to automatically receiving the files.

    Thank you for the suggestion.

  18. When we are typing the "optional" note to patient in the treatment plan screen, the treatment screen becomes blank

    With the latest update, when the box pops up in the treatment plan for the note to patient, it doesn't show the treatment behind it. This just began happening with this update. When typing the patient note, you need the treatment details to be visible for reference, as opposed to the blank white screen that is currently there. Can we revert back to the old way?

    1 vote

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  19. Disable the automatic tooth number/area on the subject line

    I would like the option to disable the "tooth number/area" that is automatically tagged on to the subject line of a narrative. It may work for some offices, but I would like to be able to turn that feature off.

    1 vote

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  20. Images in Image Library/Document Center

    Dr. Brown & Neuwirth
    When accessing the image library - create an Easy Button that has pre-selected what docs need to be opened so that they are all opened with one click.

    1 vote

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