OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
387 results found
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Every search function in OMSvision is useless as it cannot cycle to next search item
We use search for thing we are not certain. Search need function to cycle to next search item not only the very first that fits the criteria.
1 voteThanks for the feedback.
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Access to DenOptix in Pre-Registration
When adding a PT to pre-registration, you can access the documents but you cannot add any imaging to the patient's DenOptix folder until the patient is registered. This has created a manual process where we have created a "scheduled patient's folder" on our network that we have to add individual folders to in order to store any sent images (pano/CT/etc) prior to the patient's appointment. It would be nice to access DenOptix in pre-registration so that we can store all PT info prior to them being registered.
1 voteWe appreciate the feedback, thanks.
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ability to mark procedure not to go to ins from tx plan
the ability to mark procedures not to bill to ins while tx planning. So if someone different posts the procedure, ins does not accidently get billed
1 voteWe appreciate the request, thank you.
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Treatment Plan - printed report includes all treatment types regardless of filter settings
The printed Treatment Plan form doesn't respect filter display selections set on the application form. For example, if a user removes "Complete" treatments from the Filter Display of the treatment plans tab and then clicks "print," the resulting printed version still includes "Complete" treatments. The reason it's a problem for us today is that people sometimes overlook the status of treatment options and have attempted to do work that they shouldn't or was completed previously.
It looks like this would be a quick fix to change the printer's version of the query to the last one used to display filtered…
1 voteThis has been resolved in a recent update.
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insurance ----- should be another option--- to EDIT not just add or delete
add option to "edit" insurance instead of just add or delete
1 voteCan you elaborate on this a bit? Where do you want to edit insurance?
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Choose email address
When sending email from Document center, be able to choose the email we want to send the letter to, i.e. referring Doctor or patient.
1 voteThanks for the request.
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Simplify authorizing provider validation for scripts
We are an office with 20+ doctors, most of whom are residents. We received multiple calls to verify the physicians who have authorized a script. Currently, authorizing provider is not easily available from Patient >> Notes>> Medical Rx. The workarounds that I received to date are as follows:
1.) Enable Preferences>> Print Defaults>> Disable "Do NOT print RX older than today.
2.) Patient>>Actions section>> Print/View>> Security FileOption 1 creates additional security risk because it allows users to print the same script multiple times. I'm not comfortable with disabling this flag in general but especially not in mass.
Option 2…
1 voteThis is part of a feature we’re working on for the release of 17.1, it’s currently in beta.
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Anesthesia Case Fields in Narratives
In the narratives, the option for Prescriptions and Vitals includes; "All; Last 7 days; Last 30 days; Today" - Can this be an option for the anesthesia & medications as well?
1 voteThanks for the request.
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for letters to referrers
for letter to referrer, we need to be able to merge the exact date of service rather than the current date or date of last visit. If you need to generate the letter after the fact, days or weeks later, and the patient has had multiple service dates there is no way to tie the treatment to the right date on the letter. this is imperative.
1 voteThanks for the request.
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When you are searching for a patient through prereg but no appointment is indicated, but pt has appointment in software.
What causes the patient's appointment to not be shown?
1 votePlease contact our support team, this sounds like something they can assist with.
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In-office code that does not show up on patients statement
The Virtual Scan Form works only through codes - at this time, all codes are visible on a patients statement and ledger. It would be very useful to allow offices to create codes that would improve communication but aren't necessarily things that the patient needs to know about. Ie. A code to specify the time units on a local procedure. A procedure done under local anaesthetic has no way of noting how much time is required. Unlike a nitrous or an anaesthesia case where the code specifies time, there is nothing to specify time on a local case.
1 voteThanks for the request.
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Referring & Non referring Docs
Many times we need to write letters to patients other doctors that didn't refer them but we need to notify them of their patients surgery. We need the slot that says general dentists to say non referring doctor and be a drop down so we can specify if its an orthodontist, general dentist, endodontist or etc. In the referring slot our letters are thanking the doctor and specifying the treatment. Only one doctor refers the patient, theres no need to have more than one referring doctor. It is so important to be able to specify the specialists and be able…
1 voteThere are several options in letters to accomplish the tasks you need. Please contact specialtytl@henryschein.com for further assistance.
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Add Cellphone to the notepad Query. Im trying to make a Excel Sheet for Birdeye and there's only home phone number. Very few people use home
Add Cell phone to notepad query
1 voteThanks for the feedback.
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Stop auto filling patients social security number into the insurance subscribers ID
In the newest update the patients social security number is automatically auto filling into the insurance subscriber id. The patient is not always the subscriber. This is causing claims to bounce back.
1 voteThanks for the request.
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HIPAA concern with windows still showing or coming up after logging out of software
There are a couple of pop-up windows with patient information that still come up or pop-up on their own after having logged off of the software, or if they already open (which many times isn't obvious as they may be hidden in the background) they do not close automatically when you log off of the software.
1 voteCan you give us some examples of where this occurs? Or possibly email some screenshots (Redacted for PHI, of course).
Alternately, you can contact our support team to troubleshoot this further.
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Hire more software technicians so that we don't have to wait on hold during emergencies
Something needs to be done in regards to waiting on hold when an issue with the software comes up. When you call for software support there are extremely long waits and you can't even talk to anyone - you are sent to hold from the beginning. There are glitches with the software all the time, especially after changing any setting or securities etc, resulting to not being able to use the software at any random time during a patient day. When a dental or oral surgery office has a software emergency they need help RIGHT AWAY otherwise the whole schedule…
1 voteWe appreciate the feedback, I’ll forward this to support management. Requests on this forum are reserved for suggestions on improvements to the software, not for feedback on our support team.
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Create carrier specific discount rules.
For those that work with multiple carriers, it would be nice to make a set template with "rules" so that as an example - with Blue Cross - your template could automatically reduce every procedure after the first at the 50% rate and calculate accordingly. Currently you have to leave a note in the insurance profile to remind you to calculate this by hand. It would be nice to have these types of things available.
1 voteThanks for the request.
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Bad Debt Write-offs - Should Reduce Accounts Receivable but NOT alter Net Production
This is to request that OMSVision create an adjustment that is excluded from production or the billed charges column in a patient's ledger. When a patient's balance is written off, accounts receivables is correctly reduced; however, the adjustment decreases net production. This presents an inaccurate production and inaccurate collection ratio. A bad debt write off should reduce AR but leave net production correct. Thank you for considering this request.
1 vote -
Previous procedure index
With the current virtual scan form, you are locked into specific headings. Not all specialties use the same headings or groups though.
For example, while Perio may use bitewings, Oral surgery does not.
It would be nice to be able to rename this category CBCT instead and use it for xrays that they actually take. Especially since in version 17, you can pick and choose the codes that apply.
1 voteThanks for the request, did you mean Route Slip, or Virtual Scan Form?
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Auto Posting ERA's
The ability for OMS Vision to post ERA's (electronic remittance advice/ EOB) automatically to the ledger. Create the ability of OMS to link with Clearing houses or to received electronic EOB's back through your software and post the EOB/ERA to the patient's account.
1 voteWe currently support importing electronic EOB’s and auto-posting to the ledger, I suggest you contact our support team to see how this works, however I do see some room for improvement when it comes to automatically receiving the files.
Thank you for the suggestion.
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