OMS Vision
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
36 results found
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Save notes in Insurance Tab, Comments box without having to hit tab key
In the Patient Comments box on the bottom right in the Insurance tab, if you type a note, the only way it will save now is to use Tab key on your keyboard to get out of the box before you do anything else - if you type something, click out to another tab or screen, then go back, your note will be gone! This is a huge problem when multitasking - if you add a note but don't use the Tab key to leave the box, you just click out to something else, all your notes get deleted. It…
1 vote -
Terrible patient information center redesign!
The new layout is difficult to read and navigate. The fields are unclear. Please add color back to the individual section on the general tab. The lines and different sections need greater contrast. It is difficult to navigate, difficult to see missing information and ******* the eyes with so much white space. It looks like a poorly designed form that was created in wordperfect. This is the absolute WORST "IMPROVEMENT" I have seen in my 15 years of using this software.
1 vote -
Would like there to be a separate option in the Claims advanced for considering secondary plans
Would like another option in addition to the "allow medical and dental secondaries to be considered the 'other' plan". Wants to be able to have this option available only if both plans (primary and secondary) are Medical, and if both plans are Dental. Basically don't want to have the option turned on for plans where one is medical one is dental, but to work specifically when both plans are dental or medical.
1 vote -
have a speciality for Donated Dental in referrer box
In the referrer box under specialty, have donated dental or other as an option
1 vote -
1 vote
This does not occur on my end, I highly recommend you contact our support team to see if they can figure this out.
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billing screen adjustments
When using an adjustment from the billing screen, they do not tie to a code, which affects the ledger summary options, which in turn affects the ability to audit account ledgers down the road. Would like this option updated to reflect adjustments tied to codes.
CID 2741351 vote -
Can Guarantor changes please be tracked in the Security File?
We've had HIPAA violations in the past, and are not able to review an audit of who made changes to a patient's guarantor. This would be tremendously helpful.
1 vote -
Seaching patient names using limited letters
When searching for a patient, and you only want to put in Mar for the first name, and have all names that begin Mar tabulate. This way if your not completely sure how to spell the name, you can find it.
1 vote -
MOOP - Maximum Out of Pocket
Please allow a field where we can enter a patient's "maximum out of pocket" amount. Delta Dental of Hawaii (HDS) and other insurance carriers will cover procedures at 100% once a patient's maximum has been paid. Once a patient's estimated share has reached that amount, OMSVision should calculate the patient's share as zero. These plans have unlimited benefits. Thank you.
1 voteWe appreciate the feedback, thanks.
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zipcode file
When you type in a zip code in the Patient Info Center, Referral or when adding a guarantor.....it automatically inserts the city and state for you.
This should be the case throughout all areas of the software.
It is currently NOT doing this in the insurance profiles.
Entered for CID 1032886
1 voteThanks for the feedback
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add zip code 11109 to the database, pls?
please add this zip code as it is a frequently used zip code in our area. tysm.
11109 = long island city, NY
1 voteThis is something that can be added manually, our support team can assist you with the process.
However, we do think our default zipcode file should be updated, thanks for letting us know.
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Access to DenOptix in Pre-Registration
When adding a PT to pre-registration, you can access the documents but you cannot add any imaging to the patient's DenOptix folder until the patient is registered. This has created a manual process where we have created a "scheduled patient's folder" on our network that we have to add individual folders to in order to store any sent images (pano/CT/etc) prior to the patient's appointment. It would be nice to access DenOptix in pre-registration so that we can store all PT info prior to them being registered.
1 voteWe appreciate the feedback, thanks.
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Treatment Plan - printed report includes all treatment types regardless of filter settings
The printed Treatment Plan form doesn't respect filter display selections set on the application form. For example, if a user removes "Complete" treatments from the Filter Display of the treatment plans tab and then clicks "print," the resulting printed version still includes "Complete" treatments. The reason it's a problem for us today is that people sometimes overlook the status of treatment options and have attempted to do work that they shouldn't or was completed previously.
It looks like this would be a quick fix to change the printer's version of the query to the last one used to display filtered…
1 voteThis has been resolved in a recent update.
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Simplify authorizing provider validation for scripts
We are an office with 20+ doctors, most of whom are residents. We received multiple calls to verify the physicians who have authorized a script. Currently, authorizing provider is not easily available from Patient >> Notes>> Medical Rx. The workarounds that I received to date are as follows:
1.) Enable Preferences>> Print Defaults>> Disable "Do NOT print RX older than today.
2.) Patient>>Actions section>> Print/View>> Security FileOption 1 creates additional security risk because it allows users to print the same script multiple times. I'm not comfortable with disabling this flag in general but especially not in mass.
Option 2…
1 voteThis is part of a feature we’re working on for the release of 17.1, it’s currently in beta.
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Stop auto filling patients social security number into the insurance subscribers ID
In the newest update the patients social security number is automatically auto filling into the insurance subscriber id. The patient is not always the subscriber. This is causing claims to bounce back.
1 voteThanks for the request.
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Auto Posting ERA's
The ability for OMS Vision to post ERA's (electronic remittance advice/ EOB) automatically to the ledger. Create the ability of OMS to link with Clearing houses or to received electronic EOB's back through your software and post the EOB/ERA to the patient's account.
1 voteWe currently support importing electronic EOB’s and auto-posting to the ledger, I suggest you contact our support team to see how this works, however I do see some room for improvement when it comes to automatically receiving the files.
Thank you for the suggestion.
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